Hope Hospice And Community Services Inc
Fort Myers, FL · Medicare-certified hospice (CCN 101516)
CMS process measure: 99.57 (state average 97.19 — above state average)
Serves: 83 ZIP codes (is yours included? →) · Phone: (800) 835-1673 · Verify on Medicare Care Compare ↗
Family caregivers gave Hope Hospice And Community Services Inc an overall CAHPS rating of 2 stars, with 83% saying they would definitely recommend the hospice. Its CMS composite process score of 99.57 is above the Florida state average of 97.19.
Hope Hospice And Community Services Inc serves 83 ZIP codes from its Fort Myers, Florida office in Lee County. Families can confirm whether their specific ZIP code is included by contacting the hospice directly.
Yes, Hope Hospice And Community Services Inc is Medicare-certified (CCN 101516, since 1984), so the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility. This is limited to the hospice-related services covered under that Medicare benefit.
About this hospice
Hope Hospice And Community Services Inc is a for-profit hospice based in Fort Myers, Florida, serving families in Lee County and the surrounding region. It has been Medicare-certified since December 7, 1984, giving it decades of history providing hospice care under the Medicare hospice benefit, which covers hospice services for eligible patients when a doctor certifies eligibility.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave this hospice an overall rating of 2 stars. Among those surveyed, 83% said they would definitely recommend this hospice, and 77% rated their experience 9 or 10 out of 10.
On CMS's composite process measure — which reflects how consistently a hospice completes a bundle of recommended care processes — Hope Hospice And Community Services Inc scored 99.57, which is above the Florida state average of 97.19. CMS also reports a care index score of 10 for this hospice, and 54.5% of patients received visits in the final days of life, per the published data.
Hope Hospice And Community Services Inc's service area, as reported to CMS, spans 83 ZIP codes, reflecting a broad geographic reach from its Fort Myers office.
All figures above come from CMS Care Compare data and are subject to periodic CMS updates. Families are encouraged to verify current details directly on Medicare Care Compare and to contact the hospice for questions not answered by this data.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Hope Hospice And Community Services Inc is Medicare-certified (CCN 101516) and has been since December 7, 1984. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS Care Compare reports an overall CAHPS rating of 2 stars for this hospice, with 83% of family caregivers saying they would definitely recommend it and 77% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process measure score is 99.57, which CMS reports as above the Florida state average of 97.19.
What areas and ZIP codes does this hospice serve?
Hope Hospice And Community Services Inc serves 83 ZIP codes from its Fort Myers, Florida location in Lee County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 83 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a for-profit hospice. Ownership type does not by itself determine quality of care; CMS quality and survey measures are the best available comparison point.
How long has this hospice been Medicare-certified?
This hospice has been Medicare-certified since December 7, 1984.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure and is generally for people expected to have six months or less to live if the illness runs its usual course.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness, but it does not mean giving up care — patients still receive medical, emotional, and spiritual support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where this hospice delivers care; please contact Hope Hospice And Community Services Inc at (800) 835-1673 or check Medicare Care Compare to confirm.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process; please contact the hospice directly at (800) 835-1673 to ask how to begin care.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver satisfaction scores, how the hospice's quality measures compare to state averages, what areas it serves, and how to reach staff after hours — contact (800) 835-1673 for specifics not covered in this data.
How do I verify this hospice on Medicare Care Compare?
You can look up Hope Hospice And Community Services Inc directly at https://www.medicare.gov/care-compare/details/hospice/101516?state=FL to review its current CMS-reported data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.