Heritage Hospice Of East Texas
Tyler, TX · Medicare-certified hospice (CCN 671761)
CMS process measure: 93.06 (state average 94.72 — below state average)
Serves: 72 ZIP codes (is yours included? →) · Phone: (903) 218-6870 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results for Heritage Hospice Of East Texas, so no star rating or recommend percentage is available. On CMS's composite process measure, it scored 93.06, which is below the Texas state average of 94.72.
Heritage Hospice Of East Texas serves 72 ZIP codes from its Tyler, Texas office in Smith County. Families in that area can confirm whether their specific ZIP code is covered by contacting the hospice directly.
Yes, Heritage Hospice Of East Texas is Medicare-certified, with CCN 671761, certified since June 14, 2013. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies that eligibility.
About this hospice
Heritage Hospice Of East Texas is a for-profit hospice serving Tyler, Texas and the surrounding Smith County area. It has been Medicare-certified since June 14, 2013, under CMS Certification Number (CCN) 671761.
CMS Care Compare has not published CAHPS family caregiver survey results (star rating, percent who would definitely recommend, or percent rating the hospice 9-10) for this hospice, which often happens when the number of surveyed patients is too small to report reliably. This should not be read as an indication of poor quality — it simply means CMS has not published that particular measure.
On CMS's composite process measure, which reflects how consistently a hospice completes a bundle of recommended care processes, Heritage Hospice Of East Texas scored 93.06, compared to the Texas state average of 94.72 — placing it below the state average on this measure. CMS also reports a care index score of 10 for this hospice, and shows that 37.0% of patients received visits during the last days of life, according to the same CMS data set.
The hospice's service area, as listed on Care Compare, spans 72 ZIP codes from its Tyler, Texas office.
The Medicare hospice benefit covers hospice care for eligible beneficiaries; no additional cost information is provided here. All figures above come from CMS Care Compare data and should be verified directly on that site for the most current vintage.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Heritage Hospice Of East Texas is Medicare-certified (CCN 671761) since June 14, 2013, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results (star rating or recommend percentages) for this hospice, which often happens when too few patients were surveyed; this does not necessarily reflect the quality of care.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 93.06, compared to a Texas state average of 94.72, placing it below the state average on this measure; CMS also lists a care index score of 10 and reports that 37.0% of patients received visits in the last days of life.
What areas and ZIP codes does this hospice serve?
According to CMS Care Compare, it serves 72 ZIP codes from its office in Tyler, Texas, in Smith County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 72 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Heritage Hospice Of East Texas is listed as a for-profit hospice on CMS Care Compare; ownership type does not by itself determine quality of care, which is why CMS also publishes quality measures.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since June 14, 2013.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure when a patient's doctor certifies a terminal prognosis, generally with a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; patients can still receive medications and treatments aimed at managing pain and symptoms.
Where is hospice care provided — at home or in a facility?
This information is not included in the CMS data provided; please contact Heritage Hospice Of East Texas at (903) 218-6870 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process; contact the hospice directly at (903) 218-6870 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may wish to ask about CAHPS survey results, CMS quality measure scores, service area, staffing, and services offered; contact Heritage Hospice Of East Texas at (903) 218-6870 for specifics not covered by CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Heritage Hospice Of East Texas (CCN 671761) directly at https://www.medicare.gov/care-compare/details/hospice/671761?state=TX to review the latest CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.