Heritage Hospice Inc.
Albuquerque, NM · Medicare-certified hospice (CCN 321558)
CMS process measure: 100 (state average 95.93 — above state average)
Serves: 27 ZIP codes (is yours included? →) · Phone: (505) 232-3311 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results for Heritage Hospice Inc., so no star rating or recommend percentage is currently available. On CMS's composite process measure, though, the hospice scored 100.00, above the New Mexico state average of 95.93.
Heritage Hospice Inc. serves 27 ZIP codes from its Albuquerque, NM office in Bernalillo County.
Yes, Heritage Hospice Inc. is Medicare-certified (CCN 321558, certified since 2005), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Heritage Hospice Inc. is a non-profit hospice serving Albuquerque, New Mexico and surrounding communities in Bernalillo County. The hospice has been Medicare-certified since June 6, 2005 (CCN 321558).
According to CMS Care Compare data, CMS has not published CAHPS family caregiver survey results (star rating, percent who would definitely recommend, or percent rating the hospice 9-10) for Heritage Hospice Inc., which often happens when a hospice has too few surveyed patients to report reliably. This should not be read as a sign of poor quality — it simply means the data is not available.
On CMS's composite process measure, which tracks whether hospices deliver a bundle of recommended care processes, Heritage Hospice Inc. scored 100.00, compared with a New Mexico state average of 95.93 — placing it above the state average. CMS also reports a care index score of 9, and that 75.9% of patients received visits in their final days of life, based on the most recent Care Compare data vintage available.
Heritage Hospice Inc. serves 27 ZIP codes from its Albuquerque office, giving families in the area a range of geographic access to its services.
As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for eligible patients when a physician certifies a terminal prognosis. All figures above come from CMS Care Compare data and reflect the most recent vintage published by CMS; families are encouraged to verify current figures directly on Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Heritage Hospice Inc. is Medicare-certified (CCN 321558) and has been since June 6, 2005, so the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results (star rating or recommend percentages) for Heritage Hospice Inc., which is often due to a small number of surveyed patients rather than a quality concern.
How does this hospice score on CMS quality measures compared to the state average?
Heritage Hospice Inc. scored 100.00 on CMS's composite process measure, above the New Mexico state average of 95.93. CMS also reports a care index score of 9 and that 75.9% of patients received visits in their final days of life.
What areas and ZIP codes does this hospice serve?
Heritage Hospice Inc. serves 27 ZIP codes from its Albuquerque, New Mexico location in Bernalillo County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 27 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Heritage Hospice Inc. is a non-profit hospice. Ownership type can be one factor families consider, but CMS quality data should also be reviewed alongside it.
How long has this hospice been Medicare-certified?
Heritage Hospice Inc. has been Medicare-certified since June 6, 2005.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for patients who have stopped curative treatment and typically have a prognosis of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than curing an illness; it does not mean giving up care or support.
Where is hospice care provided — at home or in a facility?
The provided data does not specify where Heritage Hospice Inc. delivers care; contact the hospice at (505) 232-3311 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data does not include enrollment steps; please contact Heritage Hospice Inc. directly at (505) 232-3311 to learn how to begin care.
What questions should I ask when choosing a hospice?
You might ask about caregiver support, how care needs are met, what the CMS quality measures show, and how the hospice communicates with families — contact Heritage Hospice Inc. at (505) 232-3311 for specifics.
How do I verify this hospice on Medicare Care Compare?
You can look up Heritage Hospice Inc. (CCN 321558) directly at https://www.medicare.gov/care-compare/details/hospice/321558?state=NM to confirm current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.