Heritage Hospice
Houston, TX · Medicare-certified hospice (CCN 971623)
CMS process measure: 98.09 (state average 94.72 — above state average)
Serves: 39 ZIP codes (is yours included? →) · Phone: (713) 874-1234 · Verify on Medicare Care Compare ↗
Family caregivers surveyed by CMS reported that 90% would definitely recommend Heritage Hospice, and 81% rated it 9 or 10 out of 10. On CMS's composite process measure, Heritage Hospice scored 98.09, above the Texas state average of 94.72.
Heritage Hospice serves 39 ZIP codes from its Houston, Texas office in Harris County, according to CMS Care Compare data.
Yes, Heritage Hospice is Medicare-certified, with CCN 971623, certified since December 23, 2020. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Heritage Hospice is a for-profit hospice provider based in Houston, Texas, serving Harris County and the surrounding area. It has been Medicare-certified since December 23, 2020, under CMS Certification Number (CCN) 971623.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey reported positive experiences: 90% said they would definitely recommend Heritage Hospice, and 81% gave the hospice an overall rating of 9 or 10 out of 10. CMS has not published a specific CAHPS star rating for this hospice in the data provided.
On CMS's composite process measure, which reflects how consistently a hospice delivers a set of recommended care processes, Heritage Hospice scored 98.09, compared to the Texas state average of 94.72 — placing it above the state average. A related care index score of 9 and a rate of 68.6% for visits in the last days of life were also reported by CMS.
Heritage Hospice's service area, as reflected in CMS data, spans 39 ZIP codes, indicating a fairly broad reach from its Houston office.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details beyond that are provided here.
All figures in this profile come from CMS Care Compare data. Where a measure is not mentioned, CMS has not published it for this hospice, which is often due to small patient counts rather than an indication of quality.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Heritage Hospice is Medicare-certified (CCN 971623), certified since December 23, 2020, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS Hospice Survey, 90% of family caregivers said they would definitely recommend Heritage Hospice, and 81% rated it 9 or 10 out of 10. CMS has not published a separate star rating for this hospice in the available data.
How does this hospice score on CMS quality measures compared to the state average?
Heritage Hospice's composite process measure score is 98.09, above the Texas state average of 94.72, indicating consistent delivery of recommended care processes as measured by CMS.
What areas and ZIP codes does this hospice serve?
Heritage Hospice serves 39 ZIP codes from its office in Houston, Harris County, Texas, according to CMS data.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 39 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Heritage Hospice is a for-profit hospice. Ownership type does not by itself determine quality; CMS quality measures and CAHPS survey results offer a more direct view of care experience.
How long has this hospice been Medicare-certified?
Heritage Hospice has been Medicare-certified since December 23, 2020.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort and quality of life for people who are no longer pursuing curative treatment, typically in the last months of life.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than treatments aimed at curing the illness; it is not a decision about giving up care or attention.
Where is hospice care provided — at home or in a facility?
This is not specified in the CMS data provided; please contact Heritage Hospice at (713) 874-1234 or check Medicare Care Compare to learn where they provide care.
How do I start hospice care with this provider?
The CMS data does not describe intake steps; please contact Heritage Hospice directly at (713) 874-1234 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about CAHPS survey results, CMS quality scores, service area, and how care is coordinated; you can also ask Heritage Hospice directly at (713) 874-1234 about their specific approach.
How do I verify this hospice on Medicare Care Compare?
You can look up Heritage Hospice (CCN 971623) directly at https://www.medicare.gov/care-compare/details/hospice/971623?state=TX to confirm current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.