Helping Hearts Hospice
Washington, IN · Medicare-certified hospice (CCN 151553)
CMS process measure: 50 (state average 97.51 — below state average)
Serves: 18 ZIP codes (is yours included? →) · Phone: (812) 254-8950 · Verify on Medicare Care Compare ↗
According to CMS data, 78% of family caregivers said they would definitely recommend Helping Hearts Hospice, and 77% rated it 9 or 10 out of 10. On the CMS composite process measure, it scored 50.00 compared to Indiana's state average of 97.51, placing it below the state average on that measure.
Helping Hearts Hospice serves 18 ZIP codes from its office in Washington, Indiana, in Daviess County. Families can contact the hospice directly to confirm whether a specific address falls within its service area.
Yes, Helping Hearts Hospice is Medicare-certified (CCN 151553), certified since 1996. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Helping Hearts Hospice is a non-profit hospice based in Washington, Indiana, serving Daviess County and the surrounding region. The hospice has been Medicare-certified since July 11, 1996 (CCN 151553), and eligible patients can receive hospice care through the Medicare hospice benefit when a doctor certifies eligibility.
According to CMS Care Compare data, in the CAHPS family caregiver survey, 78% of respondents said they would definitely recommend this hospice, and 77% gave the hospice an overall rating of 9 or 10 out of 10. CMS has not published a specific star rating for this hospice in the data provided, though the recommendation and rating percentages above reflect caregiver feedback collected by CMS.
On the CMS composite process measure, Helping Hearts Hospice scored 50.00, compared to a state average of 97.51 for Indiana — placing this hospice below the state average on this measure. CMS notes that these figures can be affected by the number of patients surveyed, and a lower composite score does not necessarily reflect the quality of emotional or clinical care provided.
Helping Hearts Hospice reports serving 18 ZIP codes from its Washington, Indiana office. All figures in this profile come from CMS Care Compare data as most recently published by CMS. Families are encouraged to review the full data directly on Medicare Care Compare and to contact the hospice with any specific questions about its services.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Helping Hearts Hospice is Medicare-certified (CCN 151553), certified since July 11, 1996, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, 78% of family caregivers said they would definitely recommend Helping Hearts Hospice, and 77% rated their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
On the CMS composite process measure, Helping Hearts Hospice scored 50.00, compared to Indiana's state average of 97.51, placing it below the state average on this measure.
What areas and ZIP codes does this hospice serve?
Helping Hearts Hospice reports serving 18 ZIP codes from its Washington, Indiana office in Daviess County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 18 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Helping Hearts Hospice is organized as a non-profit. Ownership type does not by itself indicate quality, but it is one factor families sometimes consider alongside CMS survey and quality data.
How long has this hospice been Medicare-certified?
Helping Hearts Hospice has been Medicare-certified since July 11, 1996.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment to manage symptoms and improve comfort, while hospice care is generally for patients with a life-limiting illness who have chosen to focus on comfort rather than curative treatment.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curative treatment for the terminal illness; patients can still receive treatment for other unrelated health conditions.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where this hospice provides care. Please contact Helping Hearts Hospice at (812) 254-8950 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process. Please contact Helping Hearts Hospice at (812) 254-8950 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how a hospice compares to state averages on quality measures, the size of its service area, and how long it has been Medicare-certified — all of which are covered in this profile using CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Helping Hearts Hospice directly at https://www.medicare.gov/care-compare/details/hospice/151553?state=IN to review CMS's published data yourself.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.