Heartland Hospice Services - Greenville
Simpsonville, SC · Medicare-certified hospice (CCN 421558)
CMS process measure: 95.5 (state average 97.78 — below state average)
Serves: 58 ZIP codes (is yours included? →) · Phone: (864) 963-0045 · Verify on Medicare Care Compare ↗
Family caregivers reported that 82% would definitely recommend Heartland Hospice Services - Greenville, and on CMS's composite process measure it scored 95.50, which is below the South Carolina state average of 97.78. CMS has not published a separate overall star rating for this hospice in the available data.
Heartland Hospice Services - Greenville serves 58 ZIP codes from its office in Simpsonville, South Carolina, in Greenville County.
Yes, Heartland Hospice Services - Greenville is Medicare-certified (CCN 421558, since 2005); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Heartland Hospice Services - Greenville is a for-profit hospice based in Simpsonville, South Carolina, serving families in Greenville County and the surrounding area. It has been Medicare-certified since August 17, 2005 (CCN 421558).
According to CMS Care Compare survey data, 82% of family caregivers said they would definitely recommend this hospice, and 72% rated their overall experience 9 or 10 out of 10. CMS has not published a distinct overall CAHPS star rating for this hospice in the data provided, so no star figure is stated here; the recommend and rating percentages should be understood on their own terms.
On CMS's composite process measure, the hospice scored 95.50, compared with a South Carolina state average of 97.78 — placing it below the state average. CMS also reports a care index score of 9 and notes that 53.8% of patients received visits from hospice staff in the last days of life, according to the same dataset.
The hospice's service area covers 58 ZIP codes from its Simpsonville office.
Medicare's hospice benefit covers hospice care for eligible beneficiaries when a doctor certifies eligibility; no cost details are included here.
All figures above come from CMS Care Compare data as supplied for this listing. Where a measure is not mentioned, CMS has not published it for this hospice, which is often related to small patient counts rather than any indication of quality.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Heartland Hospice Services - Greenville is Medicare-certified (CCN 421558) since August 17, 2005, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In CMS's CAHPS survey data, 82% of family caregivers said they would definitely recommend this hospice, and 72% rated their overall experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process measure score is 95.50, compared with the South Carolina state average of 97.78, placing it below the state average. CMS also reports a care index score of 9 and that 53.8% of patients received visits in the last days of life.
What areas and ZIP codes does this hospice serve?
It serves 58 ZIP codes from its office in Simpsonville, South Carolina, in Greenville County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 58 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a for-profit hospice. Ownership type does not by itself determine quality of care, but families sometimes like to know it when comparing options.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since August 17, 2005.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for people who have chosen to stop curative treatment and are believed to have a limited life expectancy, typically six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means focusing on comfort and quality of life rather than treatments aimed at curing the underlying illness; it does not mean giving up care, symptom management, or support for the patient and family.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings for this hospice; please contact Heartland Hospice Services - Greenville at (864) 963-0045 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact Heartland Hospice Services - Greenville at (864) 963-0045 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver support, how quickly staff respond, and how quality measures compare to state averages; you can review CMS Care Compare data and also ask the hospice directly at (864) 963-0045.
How do I verify this hospice on Medicare Care Compare?
You can look up Heartland Hospice Services - Greenville (CCN 421558) at https://www.medicare.gov/care-compare/details/hospice/421558?state=SC to confirm current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.