Heartland Hospice (Philadelphia)
Bala Cynwyd, PA · Medicare-certified hospice (CCN 391570)
CMS process measure: 93.1 (state average 95.55 — below state average)
Serves: 92 ZIP codes (is yours included? →) · Phone: (610) 941-6700 · Verify on Medicare Care Compare ↗
Family caregivers who responded to the CMS survey said they would definitely recommend Heartland Hospice (Philadelphia) 76% of the time, and the hospice's composite process score of 93.10 falls below the Pennsylvania state average of 95.55. CMS has not published a separate CAHPS star rating for this hospice in the data available.
Heartland Hospice (Philadelphia) serves 92 ZIP codes from its office in Bala Cynwyd, Pennsylvania, in Montgomery County. Families can contact the hospice directly to confirm whether their specific address falls within the service area.
Yes, Heartland Hospice (Philadelphia) is Medicare-certified (CCN 391570), certified since May 26, 1993. The Medicare hospice benefit covers hospice care for eligible patients once a doctor certifies eligibility.
About this hospice
Heartland Hospice (Philadelphia) is a for-profit hospice based in Bala Cynwyd, Pennsylvania, serving families in Montgomery County and the surrounding area. The hospice has been Medicare-certified since May 26, 1993 (CCN 391570).
According to CMS Care Compare survey data, 76% of family caregivers who responded said they would definitely recommend this hospice, and 79% rated their experience 9 or 10 out of 10. CMS did not publish a specific CAHPS star rating figure in the data provided for this hospice.
On CMS's composite process measure, which reflects how consistently a hospice completes recommended care processes, this hospice scored 93.10, which falls below the Pennsylvania state average of 95.55. CMS also reported a care index score of 9 and noted that 50.4% of patients received visits in the last days of life. Families should keep in mind that these figures represent one point-in-time snapshot from CMS data and should be considered alongside conversations with the hospice directly.
Heartland Hospice (Philadelphia) reports serving 92 ZIP codes from its Bala Cynwyd office, indicating a broad service area for a hospice of this type.
The Medicare hospice benefit covers hospice care for eligible beneficiaries. All figures above come from CMS Care Compare data and may not reflect the most current information; families should verify details directly with the hospice or on Medicare Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Heartland Hospice (Philadelphia) is Medicare-certified (CCN 391570) and has been since May 26, 1993. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
According to CMS survey data, 76% of family caregivers said they would definitely recommend this hospice, and 79% rated their overall experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
This hospice's composite process score is 93.10, which is below the Pennsylvania state average of 95.55, according to CMS data.
What areas and ZIP codes does this hospice serve?
Heartland Hospice (Philadelphia) reports serving 92 ZIP codes from its office in Bala Cynwyd, Montgomery County, Pennsylvania.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 92 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
This hospice is organized as a for-profit entity. Ownership type alone does not determine quality of care; CMS quality measures and family survey results provide more direct insight.
How long has this hospice been Medicare-certified?
This hospice has been Medicare-certified since May 26, 1993.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness to relieve symptoms, while hospice care focuses on comfort rather than cure and is typically for patients expected to have six months or less to live.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care toward comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care, support, or symptom treatment.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where this hospice delivers care; please contact the hospice at (610) 941-6700 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process; please contact the hospice at (610) 941-6700 for guidance on getting started.
What questions should I ask when choosing a hospice?
Families may want to ask about how care needs are met, how families are supported, and how satisfaction is measured; contacting the hospice at (610) 941-6700 and reviewing Medicare Care Compare can help answer these questions.
How do I verify this hospice on Medicare Care Compare?
You can review current details for Heartland Hospice (Philadelphia) at https://www.medicare.gov/care-compare/details/hospice/391570?state=PA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.