Heartland Hospice Madison
Madison, WI · Medicare-certified hospice (CCN 521592)
CMS process measure: 94.79 (state average 96.57 — below state average)
Serves: 63 ZIP codes (is yours included? →) · Phone: (608) 819-0033 · Verify on Medicare Care Compare ↗
Family caregivers surveyed by CMS reported that 70% would definitely recommend Heartland Hospice Madison, and 67% rated their experience 9 or 10 out of 10. On CMS's composite process measure, the hospice scored 94.79, which is below the Wisconsin state average of 96.57.
Heartland Hospice Madison serves 63 ZIP codes from its Madison, Wisconsin office in Dane County. Families in this broader area can contact the hospice directly to confirm whether their specific ZIP code is included.
Yes, Heartland Hospice Madison is Medicare-certified, with CCN 521592, certified since 2011. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies their eligibility.
About this hospice
Heartland Hospice Madison is a for-profit hospice agency based in Madison, Wisconsin, serving families in Dane County and the surrounding area. It has been Medicare-certified since September 28, 2011, under CCN 521592.
According to CMS Care Compare data, family caregivers surveyed through the CAHPS Hospice Survey reported that 70% would definitely recommend this hospice to others, and 67% rated their overall experience 9 or 10 out of 10. CMS has not published a specific CAHPS star rating for this hospice, which can occur when patient counts are small; this is not an indication of poor quality.
On CMS's composite process measure, which reflects how consistently core care processes are delivered, Heartland Hospice Madison scored 94.79, which falls below the Wisconsin state average of 96.57. CMS also reports that 73.7% of patients received visits during the last days of life. The care index score reported is 10.
Heartland Hospice Madison's service area, as reflected in CMS data, spans 63 ZIP codes, giving families across a broad part of the region access to its services from its Madison office.
The Medicare hospice benefit covers hospice care for eligible patients. All figures above come from CMS Care Compare data and reflect the most recent published vintage available; families are encouraged to verify current details directly on Care Compare or by contacting the hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Heartland Hospice Madison is Medicare-certified (CCN 521592), certified since September 28, 2011, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS reports that 70% of surveyed family caregivers said they would definitely recommend Heartland Hospice Madison, and 67% rated their overall experience 9 or 10 out of 10. CMS has not published a specific star rating for this hospice.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 94.79, compared to a Wisconsin state average of 96.57, placing it below the state average on this measure. CMS also reports that 73.7% of patients received visits during the last days of life.
What areas and ZIP codes does this hospice serve?
Heartland Hospice Madison serves 63 ZIP codes from its office in Madison, Dane County, Wisconsin.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 63 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Heartland Hospice Madison is a for-profit agency. Ownership type does not by itself determine quality of care, though families may wish to consider it alongside CMS survey and quality data.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since September 28, 2011.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for patients who have a life-limiting illness and are no longer pursuing curative treatment, typically with a prognosis of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means focusing on comfort and quality of life rather than treatments aimed at curing the underlying illness; it does not mean giving up care, symptom management, or emotional and spiritual support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where this hospice delivers care. Please contact Heartland Hospice Madison at (608) 819-0033 or verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe intake steps. Please contact Heartland Hospice Madison at (608) 819-0033 to learn how to begin services, and verify certification details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey results, quality measure scores compared to the state average, the size of the service area, and how care needs are met day-to-day; contacting the hospice directly at (608) 819-0033 can help answer specifics not covered by CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Heartland Hospice Madison directly at https://www.medicare.gov/care-compare/details/hospice/521592?state=WI using CCN 521592.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.