Heartland Hospice Green Bay
De Pere, WI · Medicare-certified hospice (CCN 521569)
CMS process measure: 97.5 (state average 96.57 — at state average)
Serves: 144 ZIP codes (is yours included? →) · Phone: (920) 336-6455 · Verify on Medicare Care Compare ↗
Family caregivers surveyed by CMS gave Heartland Hospice Green Bay a 4-star rating, with 89% saying they would definitely recommend it. Its CMS composite process score of 97.50 is at the Wisconsin state average of 96.57.
Heartland Hospice Green Bay serves 144 ZIP codes from its De Pere, WI office in Brown County. Families can contact the hospice directly to confirm whether a specific address falls within its service area.
Yes, Heartland Hospice Green Bay is Medicare-certified, with CCN 521569, since 2001. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Heartland Hospice Green Bay is a for-profit hospice based in De Pere, Wisconsin, serving families in Brown County and the surrounding area. It has been Medicare-certified since March 27, 2001, meaning it has provided care under Medicare's hospice benefit for over two decades.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Heartland Hospice Green Bay an overall rating of 4 stars. Among those surveyed, 89% said they would definitely recommend this hospice to others, and 84% rated their experience with the hospice a 9 or 10 out of 10.
On CMS's composite process measure — which reflects how consistently a hospice completes a set of recommended care processes — Heartland Hospice Green Bay scored 97.50, compared to the Wisconsin state average of 96.57. CMS classifies this as at the state average. CMS also reports a care index score of 8 and notes that 80.8% of patients received visits during the last days of life, based on the most recent published data.
Heartland Hospice Green Bay's service area, as listed by CMS, covers 144 ZIP codes from its De Pere office.
The Medicare hospice benefit covers hospice care for eligible patients. All figures above come from CMS Care Compare data; if a measure is not mentioned here, CMS has not published it for this hospice, which is often simply due to a small number of surveyed patients rather than any indication of quality.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Heartland Hospice Green Bay is Medicare-certified (CCN 521569) since March 27, 2001, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS's CAHPS survey gives this hospice a 4-star family caregiver rating, with 89% saying they would definitely recommend it and 84% rating their experience a 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 97.50, compared to the Wisconsin state average of 96.57 — CMS categorizes this as at the state average.
What areas and ZIP codes does this hospice serve?
CMS data lists 144 ZIP codes served from the De Pere, WI office in Brown County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 144 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Heartland Hospice Green Bay is a for-profit hospice. Ownership type does not determine quality on its own; CMS quality measures like the CAHPS survey and composite process score are better indicators of caregiver experience.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since March 27, 2001.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for patients who have chosen to focus on comfort rather than curative treatment, typically when a doctor certifies a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care toward comfort and quality of life rather than curative treatment; it does not mean giving up on care, support, or symptom management.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings for this hospice; please contact Heartland Hospice Green Bay at (920) 336-6455 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
Please contact Heartland Hospice Green Bay directly at (920) 336-6455 to discuss how to begin care, and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about the hospice's CAHPS survey results, its CMS quality measure scores, the ZIP codes it serves, and how care is coordinated; you can also ask Heartland Hospice Green Bay directly at (920) 336-6455.
How do I verify this hospice on Medicare Care Compare?
You can look up Heartland Hospice Green Bay (CCN 521569) at https://www.medicare.gov/care-compare/details/hospice/521569?state=WI to confirm current CMS-published data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.