Heart To Heart Hospice Of Lansing, Llc
East Lansing, MI · Medicare-certified hospice (CCN 231662)
CMS process measure: 100 (state average 97.27 — above state average)
Serves: 64 ZIP codes (is yours included? →) · Phone: (517) 580-7530 · Verify on Medicare Care Compare ↗
Heart To Heart Hospice Of Lansing earned a 4-star CAHPS rating from family caregivers, with 86% saying they would definitely recommend it. Its CMS composite process score of 100.00 is above the Michigan state average of 97.27.
Heart To Heart Hospice Of Lansing serves 64 ZIP codes from its East Lansing, Michigan office in Ingham County. Families in that area can contact the hospice directly to confirm whether their specific location is included.
Yes, Heart To Heart Hospice Of Lansing is Medicare-certified, with CCN 231662, certified since February 24, 2018. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Heart To Heart Hospice Of Lansing, LLC is a for-profit hospice based in East Lansing, Michigan, serving Ingham County and surrounding communities. According to CMS Care Compare data, it has been Medicare-certified since February 24, 2018 (CCN 231662).
In the CMS CAHPS family caregiver survey, this hospice earned a 4-star rating. Among families who responded, 86% said they would definitely recommend the hospice to others, and 89% rated their overall experience 9 or 10 out of 10. These figures reflect the experiences reported by caregivers of patients who received care here.
On the CMS composite process measure — which reflects how consistently a hospice completes recommended care processes — this hospice scored 100.00, compared to a Michigan state average of 97.27, placing it above the state average. CMS also reports a care index score of 9 and notes that 69.1% of patients had visits in the final days of life, based on the most recent published data.
The hospice's service area, as reflected in CMS data, spans 64 ZIP codes from its East Lansing office. Families should note that the Medicare hospice benefit covers hospice care for eligible patients when a physician certifies eligibility; no cost details beyond that are provided here. All figures above come from CMS Care Compare data and may not reflect the most current reporting period. If a measure is not mentioned, CMS has not published it for this hospice, which is often due to small patient counts and does not indicate poor quality.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Heart To Heart Hospice Of Lansing, LLC is Medicare-certified (CCN 231662) since February 24, 2018, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, this hospice received a 4-star rating, with 86% of caregivers saying they would definitely recommend it and 89% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process score is 100.00, compared to the Michigan state average of 97.27, placing it above the state average.
What areas and ZIP codes does this hospice serve?
CMS data shows this hospice serves 64 ZIP codes from its East Lansing, Michigan office in Ingham County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 64 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
This hospice is organized as a for-profit entity. Ownership type does not by itself determine quality; CMS quality measures and survey results are better indicators of a specific hospice's performance.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since February 24, 2018, according to CMS records.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for those who have chosen to focus on comfort rather than curative treatment, typically when a doctor has certified a limited life expectancy.
Does choosing hospice mean giving up treatment?
No. Choosing hospice means shifting the focus of care toward comfort, symptom relief, and quality of life rather than treatments aimed at curing the underlying illness; it is a choice about the goals of care, not about giving up.
Where is hospice care provided — at home or in a facility?
The CMS data provided doesn't specify care settings for this hospice; please contact the hospice at (517) 580-7530 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
To learn about starting care, contact Heart To Heart Hospice Of Lansing at (517) 580-7530 and verify certification details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how the hospice's quality measures compare to state averages, service area coverage, and how to reach the hospice directly for details not captured in CMS data — you can ask Heart To Heart Hospice Of Lansing these questions at (517) 580-7530.
How do I verify this hospice on Medicare Care Compare?
You can verify this hospice's certification and quality data directly at https://www.medicare.gov/care-compare/details/hospice/231662?state=MI.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.