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Heart To Heart Hospice Of Houston

Conroe, TX · Medicare-certified hospice (CCN 671660)

Family caregiver rating (CAHPS): 3★ — 81% of families would definitely recommend
CMS process measure: 99.61 (state average 94.72 — above state average)
Serves: 121 ZIP codes (is yours included? →) · Phone: (832) 300-0134 · Verify on Medicare Care Compare ↗

Heart To Heart Hospice Of Houston has a 3-star CAHPS family caregiver rating, with 81% of caregivers saying they would definitely recommend it. Its CMS composite process score of 99.61 is above the Texas state average of 94.72.

Heart To Heart Hospice Of Houston serves 121 ZIP codes from its Conroe, Texas office in Montgomery County.

Yes, Heart To Heart Hospice Of Houston is Medicare-certified (CCN 671660), since September 16, 2010; the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

CMS care-process score vs. state average
Heart To Heart Hospic… Heart To Heart Hospic…: 99.61 99.61 TX average TX average: 94.72 94.72

About this hospice

Heart To Heart Hospice Of Houston is a for-profit hospice based in Conroe, Texas, serving families in Montgomery County and the surrounding area. It has been Medicare-certified since September 16, 2010 (CCN 671660).

In the CMS CAHPS family caregiver survey, this hospice received an overall rating of 3 stars. Among caregivers surveyed, 81% said they would definitely recommend this hospice to others, and 81% rated their experience 9 or 10 out of 10.

On the CMS composite process measure — which reflects how consistently the hospice performed a bundle of recommended care processes — this hospice scored 99.61, compared to a Texas state average of 94.72, placing it above the state average. CMS also reports a care index score of 8, and 50.7% of patients had visits from staff in the final days of life, according to the data provided.

Heart To Heart Hospice Of Houston serves a broad area, covering 121 ZIP codes from its Conroe office.

All figures above come from CMS Care Compare data as published; where a measure is not listed here, CMS has not published it for this hospice, which is often the result of small patient counts rather than an indication of quality. The Medicare hospice benefit covers hospice care for eligible patients; no cost details are provided here beyond that fact. Families are encouraged to verify current details directly on Medicare Care Compare and by contacting the hospice.

Questions families ask

Does Medicare cover care from this hospice?

Yes, Heart To Heart Hospice Of Houston is Medicare-certified (CCN 671660) since September 16, 2010, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

What do family caregivers say about this hospice in the CMS survey?

In the CMS CAHPS survey, this hospice received a 3-star family caregiver rating, with 81% of caregivers saying they would definitely recommend it and 81% rating their experience 9 or 10 out of 10.

How does this hospice score on CMS quality measures compared to the state average?

This hospice's composite process score is 99.61, above the Texas state average of 94.72; CMS also lists a care index score of 8 and reports that 50.7% of patients had visits in the final days of life.

What areas and ZIP codes does this hospice serve?

This hospice serves 121 ZIP codes from its Conroe, Texas office in Montgomery County.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 121 this hospice reports serving.

Is this hospice for-profit, non-profit, or government-run — and does it matter?

Heart To Heart Hospice Of Houston is a for-profit hospice; ownership type doesn't determine quality on its own, but CMS reports quality measures for all certified hospices regardless of ownership.

How long has this hospice been Medicare-certified?

It has been Medicare-certified since September 16, 2010.

What is the difference between hospice and palliative care?

Palliative care can be provided alongside curative treatment at any stage of a serious illness to ease symptoms, while hospice care focuses on comfort rather than cure and is generally for people with a life expectancy of six months or less, as certified by a doctor.

Does choosing hospice mean giving up treatment?

Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness, but it does not mean abandoning care — pain relief, symptom management, and emotional support continue.

Where is hospice care provided — at home or in a facility?

This data does not specify where care is provided; contact the hospice at (832) 300-0134 and verify details on Medicare Care Compare.

How do I start hospice care with this provider?

The data provided doesn't include enrollment steps; contact the hospice at (832) 300-0134 to ask how to begin care, and verify current information on Medicare Care Compare.

What questions should I ask when choosing a hospice?

Families often ask about caregiver satisfaction scores, how the hospice performs on CMS quality measures, the area served, and how to begin care — this hospice's CAHPS and composite scores are noted above, and other details should be confirmed by calling (832) 300-0134.

How do I verify this hospice on Medicare Care Compare?

You can look up Heart To Heart Hospice Of Houston directly at https://www.medicare.gov/care-compare/details/hospice/671660?state=TX to confirm current ratings and details.

Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.