Heart To Heart Hospice Of Austin Ltd
Austin, TX · Medicare-certified hospice (CCN 671529)
CMS process measure: 99.56 (state average 94.72 — above state average)
Serves: 89 ZIP codes (is yours included? →) · Phone: (512) 707-2600 · Verify on Medicare Care Compare ↗
Heart To Heart Hospice Of Austin Ltd received a 3-star CAHPS family caregiver rating, with 85% of surveyed caregivers saying they would definitely recommend it. Its CMS composite process score of 99.56 is above the Texas state average of 94.72.
Heart To Heart Hospice Of Austin Ltd serves 89 ZIP codes from its Austin, Texas office in Travis County. Families in these surrounding areas can be served from this location.
Yes, Heart To Heart Hospice Of Austin Ltd is Medicare-certified (CCN 671529, since 2006). The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Heart To Heart Hospice Of Austin Ltd is a for-profit hospice based in Austin, Texas, serving families in Travis County and surrounding communities. The hospice has been Medicare-certified since March 8, 2006, under CMS Certification Number (CCN) 671529.
According to CMS Care Compare's CAHPS family caregiver survey data, this hospice received an overall rating of 3 stars. Among families surveyed, 85% said they would definitely recommend this hospice to others, and 86% rated their experience 9 or 10 out of 10. These figures reflect the experiences reported by caregivers of patients who received care from this hospice.
On CMS's composite process measure, which reflects how consistently a hospice follows recommended care processes, Heart To Heart Hospice Of Austin Ltd scored 99.56, which is above the Texas state average of 94.72. CMS also reports a care index score of 9 and notes that 69.9% of patients received visits in the last days of life, per the published data.
This hospice's service area, as reported to CMS, covers 89 ZIP codes radiating from its Austin office. The Medicare hospice benefit covers hospice care for eligible beneficiaries whose physician certifies a terminal prognosis; no cost details are provided here beyond that basic fact.
All figures above come from CMS Care Compare data as supplied for this listing. Where a measure is not mentioned, CMS has not published it for this hospice, which is often related to small patient sample sizes rather than an indication of care quality.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Heart To Heart Hospice Of Austin Ltd has been Medicare-certified since March 8, 2006 (CCN 671529), and the Medicare hospice benefit covers hospice care for eligible patients whose doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, this hospice received an overall rating of 3 stars, with 85% of caregivers saying they would definitely recommend it and 86% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process score is 99.56, above the Texas state average of 94.72. CMS also reports a care index score of 9 and that 69.9% of patients received visits in the last days of life.
What areas and ZIP codes does this hospice serve?
It serves 89 ZIP codes from its Austin, Texas office in Travis County, according to CMS data.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 89 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a for-profit hospice. Ownership type does not by itself determine quality; CMS's survey and process measures are separate indicators worth reviewing.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since March 8, 2006.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for patients who have stopped curative treatment and are focused on comfort, typically with a life expectancy of six months or less as certified by a physician.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the goal of care toward comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care, and patients can still receive treatment for symptoms and other conditions.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings for this hospice. Please contact the hospice at (512) 707-2600 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe intake steps. Please contact the hospice at (512) 707-2600 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about services offered, staff availability, how care is coordinated, and how the hospice performed in CMS surveys; contact the hospice at (512) 707-2600 for specifics and review its listing on Medicare Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can look up Heart To Heart Hospice Of Austin Ltd directly at https://www.medicare.gov/care-compare/details/hospice/671529?state=TX to confirm current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.