Heart Of Hospice West Atlanta
Villa Rica, GA · Medicare-certified hospice (CCN 111700)
CMS process measure: 100 (state average 93.95 — above state average)
Serves: 28 ZIP codes (is yours included? →) · Phone: (770) 456-4643 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family-caregiver survey results (star rating or percent recommending) for Heart Of Hospice West Atlanta, often due to a small number of surveyed patients. On the CMS composite process measure, it scored 100.00, above the Georgia state average of 93.95.
Heart Of Hospice West Atlanta serves 28 ZIP codes from its Villa Rica, Georgia office in Carroll County. Families can contact the hospice directly to confirm whether a specific address falls within its service area.
Yes, Heart Of Hospice West Atlanta is Medicare-certified (CCN 111700, since 2010). The Medicare hospice benefit covers hospice care for eligible patients once a doctor certifies a terminal prognosis.
About this hospice
Heart Of Hospice West Atlanta is a for-profit hospice based in Villa Rica, Georgia, in Carroll County. It has been Medicare-certified since July 12, 2010, meaning it has met federal health and safety standards for over a decade under CCN 111700.
CMS Care Compare has not published CAHPS family-caregiver survey results (star rating, percent who would definitely recommend, or percent rating the hospice 9-10) for this provider. This is often due to a small number of surveyed patients and should not be read as a sign of poor quality — it simply means CMS does not have enough data to report those figures publicly.
On the CMS composite process measure, which reflects how consistently a hospice completes recommended care processes, Heart Of Hospice West Atlanta scored 100.00, compared with a Georgia state average of 93.95 — placing it above the state average. Its care index score is 9, and CMS data show that 76.5% of patients received visits in the last days of life, a period CMS tracks closely as an indicator of attentive end-of-life support.
The hospice serves a broad area, covering 28 ZIP codes from its Villa Rica office. Families in this area can request service confirmation directly from the hospice.
The Medicare hospice benefit covers hospice care for eligible patients when a physician certifies a terminal prognosis; this listing does not include cost details beyond that. All figures above come from CMS Care Compare data and reflect the most recently published vintage available at time of writing.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Heart Of Hospice West Atlanta is Medicare-certified (CCN 111700) since July 12, 2010, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies a terminal prognosis.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family-caregiver survey results (star rating or percent recommending) for this hospice, which often happens when too few patients were surveyed to report reliably.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 100.00, compared with a Georgia state average of 93.95, placing it above the state average; 76.5% of patients received visits in the last days of life.
What areas and ZIP codes does this hospice serve?
It serves 28 ZIP codes from its Villa Rica, Georgia office in Carroll County; contact the hospice at (770) 456-4643 to confirm coverage of a specific address.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 28 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Heart Of Hospice West Atlanta is a for-profit hospice; ownership type does not by itself indicate quality, so it's best reviewed alongside the CMS quality measures above.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since July 12, 2010.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for people with a terminal prognosis who have chosen to stop curative treatment.
Does choosing hospice mean giving up treatment?
No — hospice shifts the focus from curing an illness to comfort and quality of life, but it does not mean giving up on care; patients continue to receive medical attention aimed at managing symptoms and supporting dignity.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify care settings for this hospice; contact Heart Of Hospice West Atlanta at (770) 456-4643 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided doesn't include enrollment steps; contact the hospice at (770) 456-4643 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about CAHPS survey results, composite process scores versus the state average, ZIP codes served, and how long the provider has been Medicare-certified — all of which are covered above where CMS has published data.
How do I verify this hospice on Medicare Care Compare?
You can look up Heart Of Hospice West Atlanta directly at https://www.medicare.gov/care-compare/details/hospice/111700?state=GA using CCN 111700.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.