Heart Of Hospice Upstate
Spartanburg, SC · Medicare-certified hospice (CCN 421596)
CMS process measure: not reported
Serves: 25 ZIP codes (is yours included? →) · Phone: (864) 582-8844 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results for Heart Of Hospice Upstate, so no star rating or percent-recommend figure is available. CMS does report a care index score of 9 and visits in the last days of life for 84.6% of patients, but the composite process score comparison to the South Carolina state average of 97.78 is listed as not reported.
Heart Of Hospice Upstate serves 25 ZIP codes from its Spartanburg, SC office in Greenville County. Families in that service area can be reached from this location.
Yes, Heart Of Hospice Upstate is Medicare-certified (CCN 421596, since 2009). The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Heart Of Hospice Upstate is a Medicare-certified, for-profit hospice based in Spartanburg, South Carolina, serving families in Greenville County and the surrounding area. The hospice has been Medicare-certified since November 19, 2009 (CCN 421596).
According to CMS Care Compare data, CMS has not published CAHPS family caregiver survey results (star rating, percent who would definitely recommend, or percent rating the hospice 9-10) for this hospice, which often happens when the number of surveyed patients is small. This should not be read as a reflection of poor quality — it simply means the data has not been published.
CMS reports a care index score of 9 and notes that visits occurred in the last days of life for 84.6% of patients. The state average composite process score is 97.78, but CMS lists the comparison for this hospice as 'not reported,' so no direct comparison to the state average can be made at this time.
Heart Of Hospice Upstate serves 25 ZIP codes from its Spartanburg office. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details beyond that are provided here.
All figures above come from CMS Care Compare data. Families are encouraged to verify current details directly on Care Compare or by contacting the hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Heart Of Hospice Upstate is Medicare-certified (CCN 421596) as of November 19, 2009, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results (star rating or percent who would recommend) for this hospice, which often occurs when patient counts are small; this does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
CMS reports a care index score of 9 and notes visits occurred in the last days of life for 84.6% of patients, but the comparison of this hospice's composite process score to the South Carolina state average of 97.78 is listed as 'not reported.'
What areas and ZIP codes does this hospice serve?
Heart Of Hospice Upstate serves 25 ZIP codes from its office in Spartanburg, South Carolina, in Greenville County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 25 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Heart Of Hospice Upstate is a for-profit hospice; ownership type does not by itself indicate quality of care, but families may want to consider it alongside other CMS data.
How long has this hospice been Medicare-certified?
This hospice has been Medicare-certified since November 19, 2009.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for patients who have stopped seeking a cure, typically when life expectancy is six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curative treatment for the terminal illness; it does not mean giving up all care or support.
Where is hospice care provided — at home or in a facility?
The provided CMS data does not specify care settings for this hospice; contact Heart Of Hospice Upstate at (864) 582-8844 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact Heart Of Hospice Upstate at (864) 582-8844 to learn how to begin care, and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may wish to ask about CAHPS survey results, quality measure scores, service area, and how care is provided; contact Heart Of Hospice Upstate at (864) 582-8844 for specifics not covered in CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Heart Of Hospice Upstate directly at https://www.medicare.gov/care-compare/details/hospice/421596?state=SC to review its current CMS-published data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.