Heart Of Hospice
Lake Charles, LA · Medicare-certified hospice (CCN 191642)
CMS process measure: 100 (state average 96.14 — above state average)
Serves: 56 ZIP codes (is yours included? →) · Phone: (337) 855-5154 · Verify on Medicare Care Compare ↗
Family caregivers gave Heart Of Hospice 4 out of 5 stars in the CMS CAHPS survey, with 88% saying they would definitely recommend it. Its composite process score of 100.00 is above the Louisiana state average of 96.14.
Heart Of Hospice serves 56 ZIP codes from its Lake Charles, Louisiana office in Calcasieu County. This reflects the geographic area CMS reports the hospice as covering for home-based visits.
Yes, Heart Of Hospice is Medicare-certified, with CCN 191642, certified since 2007. The Medicare hospice benefit covers hospice care for eligible patients once a doctor certifies their eligibility.
About this hospice
Heart Of Hospice is a for-profit, Medicare-certified hospice located in Lake Charles, Louisiana, serving families in Calcasieu County and surrounding areas. The hospice has been Medicare-certified since October 17, 2007, and carries CCN 191642.
According to CMS Care Compare CAHPS survey data, family caregivers gave Heart Of Hospice an overall rating of 4 stars. Of those surveyed, 88% said they would definitely recommend this hospice to others, and 87% rated their overall experience 9 or 10 on a 10-point scale. These figures reflect the experiences reported by family caregivers of patients who received care.
On CMS's composite process measure, which reflects how consistently core clinical processes are followed, Heart Of Hospice scored 100.00, compared to a Louisiana state average of 96.14 — placing it above the state average. CMS also reports a care index score of 9 and notes that visits occurred in the last days of life for 63.1% of patients, per the most recent published data.
Heart Of Hospice's service area spans 56 ZIP codes from its Lake Charles office, indicating a fairly broad geographic reach for home-based hospice visits.
All figures above are drawn from CMS Care Compare data as most recently published. The Medicare hospice benefit covers hospice care for eligible beneficiaries; no cost details beyond that are provided here. Families are encouraged to verify current details directly on Medicare Care Compare or by contacting the hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Heart Of Hospice is Medicare-certified (CCN 191642) since October 17, 2007, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies their eligibility.
What do family caregivers say about this hospice in the CMS survey?
Family caregivers gave Heart Of Hospice 4 out of 5 stars, with 88% saying they would definitely recommend it and 87% rating their overall experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 100.00, compared with a Louisiana state average of 96.14, putting it above the state average.
What areas and ZIP codes does this hospice serve?
Heart Of Hospice serves 56 ZIP codes from its Lake Charles, Louisiana office in Calcasieu County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 56 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Heart Of Hospice is a for-profit hospice. Ownership type does not by itself indicate quality of care; CMS quality measures are a more direct comparison point.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since October 17, 2007.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than curative treatment, typically when a doctor certifies a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Hospice means shifting focus from curative treatment to comfort and quality of life; patients can still receive medical care for pain and symptom management, and can leave hospice if their situation changes.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings; contact Heart Of Hospice at (337) 855-5154 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not include enrollment steps; contact Heart Of Hospice at (337) 855-5154 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how visits are staffed near the end of life, and service area coverage — you can review the published CMS figures above and confirm details by calling (337) 855-5154.
How do I verify this hospice on Medicare Care Compare?
You can look up Heart Of Hospice directly at https://www.medicare.gov/care-compare/details/hospice/191642?state=LA using CCN 191642.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.