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Heart And Soul Hospice Llc

Nashville, TN · Medicare-certified hospice (CCN 441605)

Family caregiver rating (CAHPS): 3★ — 80% of families would definitely recommend
CMS process measure: 97.9 (state average 98.92 — below state average)
Serves: 58 ZIP codes (is yours included? →) · Phone: (615) 835-3822 · Verify on Medicare Care Compare ↗

Heart And Soul Hospice in Nashville has a 3-star family caregiver rating on the CMS survey, with 80% of caregivers saying they would definitely recommend it. Its composite process score of 97.90 is slightly below the Tennessee state average of 98.92.

Heart And Soul Hospice serves 58 ZIP codes from its Nashville, Tennessee office in Davidson County.

Yes, Heart And Soul Hospice LLC is Medicare-certified (CCN 441605, since June 20, 2021); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

CMS care-process score vs. state average
Heart And Soul Hospic… Heart And Soul Hospic…: 97.9 97.9 TN average TN average: 98.92 98.92

About this hospice

Heart And Soul Hospice LLC is a for-profit hospice agency based in Nashville, Tennessee, serving Davidson County and surrounding areas. It has been Medicare-certified since June 20, 2021 (CCN 441605).

According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave this hospice an overall rating of 3 stars. Among those surveyed, 80% said they would definitely recommend this hospice to others, and 84% rated their experience 9 or 10 on a 10-point scale.

On CMS's composite process measure, which reflects how consistently a hospice performs a set of recommended care processes, Heart And Soul Hospice LLC scored 97.90, which is below the Tennessee state average of 98.92. CMS also reports a care index score of 10 for this hospice, and notes that 60.3% of patients received visits from hospice staff in the final days of life, based on available data.

Heart And Soul Hospice LLC's service area, as listed by CMS, covers 58 ZIP codes from its Nashville office.

The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details are provided here.

All figures above are drawn from CMS Care Compare data as published by Medicare; families should confirm current details directly with the hospice or on Care Compare, as data is updated periodically and some measures may not be published for every hospice due to small patient counts.

Questions families ask

Does Medicare cover care from this hospice?

Yes. Heart And Soul Hospice LLC is Medicare-certified (CCN 441605) since June 20, 2021, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

What do family caregivers say about this hospice in the CMS survey?

CMS's CAHPS survey gives this hospice an overall family caregiver rating of 3 stars; 80% said they would definitely recommend it and 84% rated their experience 9 or 10 out of 10.

How does this hospice score on CMS quality measures compared to the state average?

Its composite process score is 97.90, which is below the Tennessee state average of 98.92, according to CMS Care Compare data.

What areas and ZIP codes does this hospice serve?

CMS Care Compare lists this hospice as serving 58 ZIP codes from its Nashville, Davidson County office.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 58 this hospice reports serving.

Is this hospice for-profit, non-profit, or government-run — and does it matter?

Heart And Soul Hospice LLC is a for-profit agency; ownership type does not by itself determine quality, but CMS reports it alongside quality measures for context.

How long has this hospice been Medicare-certified?

It has been Medicare-certified since June 20, 2021.

What is the difference between hospice and palliative care?

Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for patients who have chosen to focus on comfort rather than curative treatment, typically when a doctor certifies a prognosis of six months or less.

Does choosing hospice mean giving up treatment?

No, choosing hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than treatments aimed at curing the underlying illness.

Where is hospice care provided — at home or in a facility?

The data provided does not specify where this hospice delivers care; please contact Heart And Soul Hospice LLC at (615) 835-3822 and verify details on Medicare Care Compare.

How do I start hospice care with this provider?

The data provided does not describe the intake process; please contact the hospice at (615) 835-3822 to learn how to begin care.

What questions should I ask when choosing a hospice?

Families may want to ask about caregiver satisfaction ratings, staffing, service area, and how a hospice's quality measures compare to state averages, all of which can be reviewed on Medicare Care Compare.

How do I verify this hospice on Medicare Care Compare?

You can review this hospice's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/441605?state=TN.

Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.