Healthkeepers Hospice
Bayamon, PR · Medicare-certified hospice (CCN 401555)
CMS process measure: 67.35 (state average 93.83 — below state average)
Serves: 54 ZIP codes (is yours included? →) · Phone: (787) 786-4626 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results for Healthkeepers Hospice, so no star rating or recommend percentage is available. On the CMS composite process measure, the hospice scored 67.35, which is below the Puerto Rico state average of 93.83.
Healthkeepers Hospice serves 54 ZIP codes from its Bayamon, PR office, in Bayamon county, according to CMS Care Compare data.
Yes, Healthkeepers Hospice is Medicare-certified (CCN 401555, since 1996); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Healthkeepers Hospice is a for-profit hospice located in Bayamon, Puerto Rico, serving Bayamon county. According to CMS Care Compare data, the hospice has been Medicare-certified since November 13, 1996.
CMS has not published CAHPS family caregiver survey results (star rating, percent who would definitely recommend, or percent rating the hospice 9-10) for Healthkeepers Hospice. This is often due to small patient counts and should not be taken as a sign of poor quality — it simply means CMS has not released this data publicly for this hospice.
On the CMS composite process measure, which reflects how consistently a hospice completes a set of recommended care processes, Healthkeepers Hospice scored 67.35, compared to a Puerto Rico state average of 93.83 — placing it below the state average on this measure. CMS also reports a care index score of 8 and notes that 38.0% of patients received visits during the last days of life, according to the most recent Care Compare data.
Healthkeepers Hospice's service area, per CMS data, spans 54 ZIP codes from its Bayamon office.
The Medicare hospice benefit covers hospice care for eligible patients. All figures above come from CMS Care Compare data; families are encouraged to verify current details directly on Care Compare or by contacting the hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Healthkeepers Hospice is Medicare-certified (CCN 401555), certified since November 13, 1996. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results for Healthkeepers Hospice, often due to small patient counts, so no star rating or recommendation percentage is currently available.
How does this hospice score on CMS quality measures compared to the state average?
Healthkeepers Hospice scored 67.35 on the CMS composite process measure, compared to a Puerto Rico state average of 93.83, placing it below the state average. CMS also reports a care index score of 8 and that 38.0% of patients received visits during the last days of life.
What areas and ZIP codes does this hospice serve?
According to CMS data, Healthkeepers Hospice serves 54 ZIP codes from its Bayamon, PR location in Bayamon county.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 54 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Healthkeepers Hospice is a for-profit hospice. Ownership type does not by itself determine quality of care, but it is part of the public CMS record families may want to know.
How long has this hospice been Medicare-certified?
Healthkeepers Hospice has been Medicare-certified since November 13, 1996, according to CMS records.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for patients who have decided to stop curative treatment and focus on comfort near the end of life.
Does choosing hospice mean giving up treatment?
Choosing hospice means focusing on comfort and quality of life rather than curative treatment for the terminal illness, but patients can still receive treatment for unrelated conditions and can discuss options with their care team.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify where Healthkeepers Hospice delivers care; please contact the hospice at (787) 786-4626 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided doesn't include intake steps; contact Healthkeepers Hospice directly at (787) 786-4626 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about services provided, coverage area, caregiver survey results, and quality measure scores — for Healthkeepers Hospice, contact them at (787) 786-4626 for specifics not covered by CMS public data.
How do I verify this hospice on Medicare Care Compare?
You can look up Healthkeepers Hospice (CCN 401555) directly at https://www.medicare.gov/care-compare/details/hospice/401555?state=PR to review current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.