Grayce Enhanced Hospice Care
Lubbock, TX · Medicare-certified hospice (CCN 971642)
CMS process measure: 88.71 (state average 94.72 — below state average)
Serves: 15 ZIP codes (is yours included? →) · Phone: (806) 589-2007 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results for Grayce Enhanced Hospice Care, so no star rating or recommend percentage is available. On CMS's composite process measure, the hospice scored 88.71, below the Texas state average of 94.72.
Grayce Enhanced Hospice Care serves 15 ZIP codes from its Lubbock, Texas office in Lubbock County.
Yes, Grayce Enhanced Hospice Care is Medicare-certified (CCN 971642, since 2021); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Grayce Enhanced Hospice Care is a for-profit hospice based in Lubbock, Texas, serving Lubbock County and the surrounding area. It has been Medicare-certified since May 14, 2021, under CMS Certification Number (CCN) 971642.
CMS Care Compare has not published CAHPS family caregiver survey results (star rating, percent who would definitely recommend, or percent rating the hospice 9-10) for this provider. This is often the result of too few surveyed patient families to report reliably, and it should not be read as a sign of poor quality.
On CMS's composite process measure, which reflects how consistently a hospice completes a set of recommended care processes, Grayce Enhanced Hospice Care scored 88.71, compared to the Texas state average of 94.72 — below the state average. CMS also reports a care index score of 8, and that 78.6% of patients received visits from hospice staff in the last days of life, according to the most recent CMS Care Compare data.
Grayce Enhanced Hospice Care's service area, as listed on CMS Care Compare, covers 15 ZIP codes from its Lubbock office.
The Medicare hospice benefit covers hospice care for eligible patients when a physician certifies eligibility; no cost details beyond that are included here. Families are encouraged to confirm current details and figures directly on Medicare Care Compare and by contacting the hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Grayce Enhanced Hospice Care is Medicare-certified (CCN 971642) since May 14, 2021, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results for this hospice, often because too few families were surveyed; this does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
On CMS's composite process measure, Grayce Enhanced Hospice Care scored 88.71, compared to the Texas state average of 94.72 — below the state average. CMS also reports a care index score of 8 and that 78.6% of patients received visits from staff in the last days of life.
What areas and ZIP codes does this hospice serve?
According to CMS Care Compare, it serves 15 ZIP codes from its Lubbock, Texas office in Lubbock County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 15 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Grayce Enhanced Hospice Care is a for-profit hospice; ownership type is disclosed by CMS but does not by itself determine quality of care.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since May 14, 2021.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is typically for patients who have decided to stop curative treatment and focus on comfort in a life-limiting illness.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the illness; it does not mean giving up on care, support, or medical attention.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings; please contact Grayce Enhanced Hospice Care at (806) 589-2007 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process; please contact Grayce Enhanced Hospice Care at (806) 589-2007 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may wish to ask about services offered, staff availability, and how care needs will be met; contact Grayce Enhanced Hospice Care at (806) 589-2007 for specifics not covered by CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Grayce Enhanced Hospice Care (CCN 971642) at https://www.medicare.gov/care-compare/details/hospice/971642?state=TX to confirm current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.