Gentiva
Starkville, MS · Medicare-certified hospice (CCN 251597)
CMS process measure: 98.53 (state average 97.83 — at state average)
Serves: 59 ZIP codes (is yours included? →) · Phone: (662) 615-1519 · Verify on Medicare Care Compare ↗
Gentiva has a 3-star family caregiver rating on the CMS CAHPS survey, with 83% of families saying they would definitely recommend it. Its CMS composite process score of 98.53 is at the Mississippi state average of 97.83.
Gentiva serves 59 ZIP codes from its office in Starkville, Mississippi, in Oktibbeha County.
Yes, Gentiva is Medicare-certified (CCN 251597, since 2004); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Gentiva is a for-profit hospice serving Starkville, Mississippi and the surrounding Oktibbeha County area. It has been Medicare-certified since December 30, 2004 (CCN 251597).
According to CMS Care Compare data, family caregivers who responded to the CMS CAHPS Hospice Survey gave Gentiva an overall rating of 3 stars. Among those surveyed, 83% said they would definitely recommend this hospice to family and friends, and 82% rated their experience 9 or 10 out of 10.
On CMS's composite process measure — which reflects how consistently a hospice performs a bundle of recommended care processes — Gentiva scored 98.53, which CMS classifies as at the Mississippi state average of 97.83. CMS also reports a care index score of 9 for this hospice, and notes that 69.6% of patients received visits from staff in the last days of life, based on published CMS data.
Gentiva's service area, as reflected in CMS data, spans 59 ZIP codes from its Starkville office.
Where CMS has not published a particular measure for this hospice, that omission often reflects a small number of surveyed patients rather than a quality concern.
The Medicare hospice benefit covers hospice care for eligible patients; this listing does not include cost information. All figures above are drawn from CMS Care Compare data and may be updated periodically by CMS.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Gentiva is Medicare-certified (CCN 251597) since December 30, 2004, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
Family caregivers gave Gentiva an overall CAHPS rating of 3 stars, with 83% saying they would definitely recommend it and 82% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Gentiva's composite process score of 98.53 is at the Mississippi state average of 97.83, and CMS lists a care index score of 9 and 69.6% of patients receiving visits in the last days of life.
What areas and ZIP codes does this hospice serve?
Gentiva serves 59 ZIP codes from its Starkville, Mississippi office in Oktibbeha County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 59 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Gentiva is a for-profit hospice; ownership type doesn't determine quality on its own, but CMS publishes it as part of its transparency data.
How long has this hospice been Medicare-certified?
Gentiva has been Medicare-certified since December 30, 2004.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure when a patient has a life-limiting illness, typically with a prognosis of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting focus from curative treatment to comfort and quality of life; it does not mean giving up care, and patients still receive medical, emotional, and spiritual support.
Where is hospice care provided — at home or in a facility?
The data provided doesn't specify where Gentiva delivers care; please contact the hospice at (662) 615-1519 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
This data doesn't cover the enrollment process; contact Gentiva at (662) 615-1519 to ask about starting care, and verify certification details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how a hospice compares to state averages on quality measures, and what areas it serves — all of which are reflected in the CMS data above; for specifics about services, contact the hospice directly at (662) 615-1519.
How do I verify this hospice on Medicare Care Compare?
You can look up Gentiva (CCN 251597) directly at https://www.medicare.gov/care-compare/details/hospice/251597?state=MS to confirm current ratings and details.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.