Gentiva
Savannah, GA · Medicare-certified hospice (CCN 111615)
CMS process measure: 97.38 (state average 93.95 — above state average)
Serves: 50 ZIP codes (is yours included? →) · Phone: (912) 352-8200 · Verify on Medicare Care Compare ↗
Family caregivers surveyed by CMS reported that 80% would definitely recommend Gentiva, and 84% rated their experience 9 or 10 out of 10. On CMS's composite process measure, Gentiva scored 97.38, above the Georgia state average of 93.95.
Gentiva serves 50 ZIP codes from its office in Savannah, Georgia, in Chatham County. Families in this area can contact the hospice directly to confirm whether their specific ZIP code is included.
Yes, Gentiva is Medicare-certified (CCN 111615), certified since December 15, 2004. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies their eligibility.
About this hospice
Gentiva is a for-profit hospice serving Savannah, Georgia and the surrounding Chatham County area. It has been Medicare-certified since December 15, 2004 (CCN 111615), meaning it has met federal requirements for hospice care for nearly two decades.
According to CMS Care Compare data, family caregivers surveyed through the CAHPS Hospice Survey reported that 80% would definitely recommend Gentiva to others, and 84% rated their overall experience 9 or 10 out of 10. CMS has not published a separate overall CAHPS star rating figure for this hospice in the data provided.
On CMS's composite process measure — which reflects how consistently core hospice care processes were delivered — Gentiva scored 97.38, above the Georgia state average of 93.95, placing it above the state average on this measure. CMS's care index score is listed as 10, and 68.3% of patients received visits from hospice staff in the last days of life, per CMS data. If any additional measures are not mentioned here, CMS has not published them for this hospice, which is often the case for smaller patient counts and does not indicate poor quality.
Gentiva's service area covers 50 ZIP codes from its Savannah office. As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for eligible patients. All figures above come from CMS Care Compare data as provided; families should verify current details directly on Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Gentiva is Medicare-certified (CCN 111615) and has been since December 15, 2004. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
According to CMS data, 80% of family caregivers said they would definitely recommend Gentiva, and 84% rated their overall experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Gentiva's composite process score is 97.38, above the Georgia state average of 93.95. Its care index score is listed as 10, and 68.3% of patients received visits from staff in the last days of life, per CMS data.
What areas and ZIP codes does this hospice serve?
Gentiva serves 50 ZIP codes from its office in Savannah, Georgia, in Chatham County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 50 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Gentiva is a for-profit hospice. Ownership type does not by itself indicate quality; CMS quality and survey measures are a more direct way to compare hospices.
How long has this hospice been Medicare-certified?
Gentiva has been Medicare-certified since December 15, 2004, according to CMS records.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for patients who have chosen to focus on comfort rather than curative treatment, typically when a doctor certifies a life expectancy of six months or less if the illness runs its normal course.
Does choosing hospice mean giving up treatment?
Choosing hospice means focusing on comfort and quality of life rather than treatments aimed at curing the underlying illness; it does not mean giving up all care, as pain relief, symptom management, and emotional support continue.
Where is hospice care provided — at home or in a facility?
This detail isn't included in the CMS data provided; contact Gentiva at (912) 352-8200 and verify on Medicare Care Compare for specifics on where they provide care.
How do I start hospice care with this provider?
The CMS data provided does not describe intake steps; contact Gentiva at (912) 352-8200 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about CAHPS survey results, quality measures like the composite process score, the ZIP codes served, and how care and staffing are provided; you can review these details for Gentiva on Medicare Care Compare and confirm specifics by calling (912) 352-8200.
How do I verify this hospice on Medicare Care Compare?
You can view Gentiva's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/111615?state=GA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.