Gentiva
San Marcos, TX · Medicare-certified hospice (CCN 451640)
CMS process measure: 99.38 (state average 94.72 — above state average)
Serves: 34 ZIP codes (is yours included? →) · Phone: (512) 392-9138 · Verify on Medicare Care Compare ↗
Family caregivers surveyed by CMS reported that 88% would definitely recommend Gentiva, and 83% rated it 9 or 10 out of 10. On CMS's composite quality measure, Gentiva scored 99.38, above the Texas state average of 94.72.
Gentiva serves 34 ZIP codes from its office in San Marcos, Texas, located in Hays County.
Yes, Gentiva is Medicare-certified (CCN 451640, since 1996); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies that eligibility.
About this hospice
Gentiva is a for-profit hospice serving the San Marcos, Texas area, and has been Medicare-certified since March 14, 1996 (CCN 451640). It operates out of Hays County and serves 34 ZIP codes in the surrounding region.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey reported that 88% would definitely recommend Gentiva to others, and 83% rated the hospice a 9 or 10 out of 10 overall. CMS has not published a distinct CAHPS star rating for this hospice in the data available, which can occur when patient survey counts are small; this should not be read as a sign of poor quality.
On CMS's composite process quality measure, Gentiva scored 99.38, which is above the Texas state average of 94.72. This composite reflects how consistently the hospice performed a bundle of recommended care processes. CMS also reports that visits occurred in the last days of life for 69.5% of patients, and a care index score of 10 is listed for this hospice.
Gentiva is Medicare-certified, meaning the Medicare hospice benefit covers hospice care for eligible patients whose doctor certifies their eligibility. No cost details beyond this are provided here. All figures in this profile come from CMS Care Compare data; families are encouraged to review the source directly and to contact the hospice for current details on services and eligibility.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Gentiva is Medicare-certified (CCN 451640) since March 14, 1996, and the Medicare hospice benefit covers hospice care for eligible patients whose doctor certifies their eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, 88% of family caregivers said they would definitely recommend Gentiva, and 83% rated their experience a 9 or 10 out of 10. CMS has not published a separate star rating for this hospice, likely due to small survey counts, which is not an indicator of poor quality.
How does this hospice score on CMS quality measures compared to the state average?
Gentiva's composite process score is 99.38, which is above the Texas state average of 94.72, according to CMS Care Compare data.
What areas and ZIP codes does this hospice serve?
Gentiva serves 34 ZIP codes from its location in San Marcos, Texas, in Hays County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 34 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Gentiva is a for-profit hospice. Ownership type does not by itself determine quality of care; CMS survey results and quality measures offer more direct insight.
How long has this hospice been Medicare-certified?
Gentiva has been Medicare-certified since March 14, 1996.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for people who have chosen to focus on comfort rather than curative treatment, typically when a doctor certifies a prognosis of six months or less if the illness runs its normal course.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care toward comfort and quality of life rather than curing the underlying illness; it does not mean giving up care, and patients can still receive treatment for symptoms and other conditions.
Where is hospice care provided — at home or in a facility?
This data does not specify where Gentiva provides care. Please contact the hospice at (512) 392-9138 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data available does not describe the intake process. Please contact Gentiva at (512) 392-9138 to learn how to begin care and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about CMS survey results, quality measures, service area, and how care is coordinated day to day. Contact Gentiva directly at (512) 392-9138 for specifics not covered by CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Gentiva (CCN 451640) directly at https://www.medicare.gov/care-compare/details/hospice/451640?state=TX to confirm current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.