Gentiva
Oxford, MS · Medicare-certified hospice (CCN 251671)
CMS process measure: 99.47 (state average 97.83 — above state average)
Serves: 91 ZIP codes (is yours included? →) · Phone: (662) 578-4072 · Verify on Medicare Care Compare ↗
Gentiva has a 4-star family caregiver rating on the CMS CAHPS survey, with 89% of caregivers saying they would definitely recommend it. Its CMS composite process score of 99.47 is above the Mississippi state average of 97.83.
Gentiva serves 91 ZIP codes from its office in Oxford, Mississippi, in Lafayette County.
Yes, Gentiva is Medicare-certified (CCN 251671, since September 28, 2011); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Gentiva is a for-profit hospice located in Oxford, Mississippi, serving Lafayette County and the surrounding region. It has been Medicare-certified since September 28, 2011 (CCN 251671).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Gentiva an overall rating of 4 stars. Among those surveyed, 89% said they would definitely recommend this hospice to others, and 87% rated their overall experience of care 9 or 10 out of 10.
On CMS's composite process measure, which reflects how consistently a hospice completes a bundle of recommended care processes, Gentiva scored 99.47, compared to the Mississippi state average of 97.83 — placing it above the state average. CMS also reports a care index score of 10 for this hospice, and data indicate that 75.9% of patients received visits in the final days of life, per CMS's published measures.
Gentiva reports serving 91 ZIP codes from its Oxford office, indicating a fairly broad service area.
The Medicare hospice benefit covers hospice care for eligible beneficiaries; no cost details are provided here. All figures above are drawn from CMS Care Compare data as published; where a measure is not listed, CMS has not published it for this hospice, which is often due to small patient counts and does not indicate poor quality. Families are encouraged to verify current details directly on Medicare Care Compare or by contacting the hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Gentiva is Medicare-certified (CCN 251671) since September 28, 2011, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
Family caregivers gave Gentiva an overall CAHPS rating of 4 stars, with 89% saying they would definitely recommend it and 87% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Gentiva's composite process score is 99.47, above the Mississippi state average of 97.83, and CMS lists a care index score of 10 for this hospice.
What areas and ZIP codes does this hospice serve?
Gentiva reports serving 91 ZIP codes from its Oxford, Mississippi office in Lafayette County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 91 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Gentiva is a for-profit hospice; ownership type does not directly determine quality, but families may want to consider it alongside CMS survey and quality data.
How long has this hospice been Medicare-certified?
Gentiva has been Medicare-certified since September 28, 2011.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for those with a life-limiting illness who have generally stopped curative treatment.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than curative treatment; it does not mean giving up care or support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings for Gentiva; please contact the hospice at (662) 578-4072 or verify on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact Gentiva at (662) 578-4072 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, quality measures compared to state averages, service area coverage, and how care needs are handled day to day; contacting Gentiva directly at (662) 578-4072 can help answer specifics.
How do I verify this hospice on Medicare Care Compare?
You can look up Gentiva (CCN 251671) directly at https://www.medicare.gov/care-compare/details/hospice/251671?state=MS to confirm current ratings and measures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.