Gentiva
Newton, MS · Medicare-certified hospice (CCN 251541)
CMS process measure: 100 (state average 97.83 — above state average)
Serves: 56 ZIP codes (is yours included? →) · Phone: (601) 683-7500 · Verify on Medicare Care Compare ↗
Family caregivers gave Gentiva a 5-star CAHPS rating, with 84% saying they would definitely recommend it. Its CMS composite process score of 100.00 is above the Mississippi state average of 97.83.
Gentiva serves 56 ZIP codes from its Newton, Mississippi office in Newton County.
Yes, Gentiva is Medicare-certified (CCN 251541, since 1997); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Gentiva is a Medicare-certified hospice serving Newton, Mississippi and the surrounding Newton County area. It is a for-profit organization that has been Medicare-certified since June 19, 1997.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Gentiva an overall rating of 5 stars. Among those surveyed, 84% said they would definitely recommend this hospice to others, and 85% rated their experience 9 or 10 on a 10-point scale.
On CMS's composite process measure, which reflects how consistently a hospice delivers a bundle of recommended care processes, Gentiva scored 100.00, compared with the Mississippi state average of 97.83 — placing it above the state average on this measure. CMS also reports a care index score of 10 and notes that visits occurred in the last days of life for 84.2% of patients, per the published data.
Gentiva's service area, as reflected in CMS data, spans 56 ZIP codes.
The Medicare hospice benefit covers hospice care for eligible patients when a physician certifies eligibility; no cost details are provided here beyond that fact.
All figures in this profile come from CMS Care Compare data. If any measure is not mentioned above, CMS has not published it for this hospice, which is often related to small patient counts rather than an indication of quality.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Gentiva is Medicare-certified (CCN 251541), certified since June 19, 1997. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CAHPS Hospice Survey, Gentiva received an overall rating of 5 stars, with 84% of caregivers saying they would definitely recommend the hospice and 85% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Gentiva's composite process score is 100.00, compared with the Mississippi state average of 97.83, placing it above the state average on this measure.
What areas and ZIP codes does this hospice serve?
According to CMS data, Gentiva serves 56 ZIP codes from its office in Newton, Mississippi, in Newton County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 56 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Gentiva is a for-profit hospice. Ownership type does not directly determine quality of care, but it is one factor families sometimes consider alongside CMS quality data.
How long has this hospice been Medicare-certified?
Gentiva has been Medicare-certified since June 19, 1997.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for patients who have stopped curative treatment and are generally expected to have a limited life expectancy.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up care or support.
Where is hospice care provided — at home or in a facility?
This is not specified in the available CMS data; please contact Gentiva at (601) 683-7500 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The CMS data does not describe the enrollment process; please contact Gentiva at (601) 683-7500 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, quality measure scores compared to the state average, and the range of ZIP codes served — all of which are included in this profile from CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Gentiva directly at https://www.medicare.gov/care-compare/details/hospice/251541?state=MS to review its official CMS ratings and data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.