Gentiva I
Omaha, NE · Medicare-certified hospice (CCN 281528)
CMS process measure: 98.5 (state average 97.56 — at state average)
Serves: 71 ZIP codes (is yours included? →) · Phone: (402) 397-0990 · Verify on Medicare Care Compare ↗
Gentiva I received a 3-star family caregiver rating on the CMS CAHPS survey, with 80% of caregivers saying they would definitely recommend it. Its CMS composite process score of 98.50 is at the Nebraska state average of 97.56.
Gentiva I serves 71 ZIP codes from its office in Omaha, Nebraska, located in Douglas County.
Yes, Gentiva I is Medicare-certified, with CMS Certification Number (CCN) 281528, certified since 1997. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies their eligibility.
About this hospice
Gentiva I is a for-profit hospice located in Omaha, Nebraska, serving families in Douglas County and the surrounding area. It has been Medicare-certified since May 28, 1997, under CMS Certification Number (CCN) 281528.
According to CMS Care Compare CAHPS survey data, family caregivers gave Gentiva I an overall rating of 3 stars. Among those surveyed, 80% said they would definitely recommend this hospice to others, and 78% rated their experience 9 or 10 on a 0-10 scale.
On CMS's composite process measure, which reflects how consistently core hospice care processes were delivered, Gentiva I scored 98.50, compared to a Nebraska state average of 97.56 — CMS classifies this as at the state average. CMS also reports a care index score of 9 and notes that 72.5% of patients received visits during the last days of life, based on the data CMS has published for this hospice.
Gentiva I reports a service area covering 71 ZIP codes from its Omaha office.
All figures above come from CMS Care Compare data as published by CMS; where a measure is not listed, CMS has not published it for this hospice, which is often due to small patient counts rather than an indicator of quality. The Medicare hospice benefit covers hospice care for eligible patients; no cost information is provided here. This profile does not describe specific staff, facilities, or services beyond what CMS has published.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Gentiva I is Medicare-certified (CCN 281528), certified since May 28, 1997. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS CAHPS survey data shows a 3-star family caregiver rating, with 80% of respondents saying they would definitely recommend Gentiva I and 78% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Gentiva I's CMS composite process score is 98.50, compared to the Nebraska state average of 97.56, which CMS classifies as at the state average. CMS also reports a care index score of 9 and that 72.5% of patients received visits in the last days of life.
What areas and ZIP codes does this hospice serve?
Gentiva I serves 71 ZIP codes from its Omaha, Nebraska office in Douglas County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 71 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Gentiva I is a for-profit hospice. Ownership type does not by itself indicate quality of care; CMS reports quality separately through survey and process measures.
How long has this hospice been Medicare-certified?
Gentiva I has been Medicare-certified since May 28, 1997.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for patients who have chosen to focus on comfort rather than curative treatment, typically when a doctor certifies a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than treatments aimed at curing the underlying illness; it does not mean giving up care or attention — symptom management and support continue.
Where is hospice care provided — at home or in a facility?
This information is not included in the CMS data provided; please contact Gentiva I at (402) 397-0990 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
This information is not included in the CMS data provided; please contact Gentiva I at (402) 397-0990 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how a hospice's quality measures compare to the state average, and the size of its service area — all of which are reported for Gentiva I above; for other questions, contact the hospice directly at (402) 397-0990.
How do I verify this hospice on Medicare Care Compare?
You can review Gentiva I's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/281528?state=NE.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.