Gentiva I
Oak Brook, IL · Medicare-certified hospice (CCN 141610)
CMS process measure: 99.81 (state average 96.22 — above state average)
Serves: 170 ZIP codes (is yours included? →) · Phone: (708) 409-3040 · Verify on Medicare Care Compare ↗
Gentiva I holds a 4-star family caregiver rating on the CMS CAHPS survey, with 81% of respondents saying they would definitely recommend it. Its CMS composite process score of 99.81 is above the Illinois state average of 96.22.
Gentiva I serves 170 ZIP codes from its office in Oak Brook, Illinois, in Dupage County.
Yes, Gentiva I is Medicare-certified (CCN 141610), certified since 2003; the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Gentiva I is a for-profit hospice located in Oak Brook, Illinois, serving Dupage County and surrounding communities. It has been Medicare-certified since March 12, 2003 (CCN 141610).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Gentiva I an overall rating of 4 stars. Among respondents, 81% said they would definitely recommend this hospice to family or friends, and 83% rated their experience 9 or 10 out of 10.
On CMS's composite process measure, which reflects how consistently a hospice completes a set of recommended care processes, Gentiva I scored 99.81, compared with the Illinois state average of 96.22 — placing it above the state average. CMS also reports a care index score of 10 for this hospice, and notes that 69.9% of patients received visits in the last days of life, per published Care Compare figures.
Gentiva I's service area, per CMS data, spans 170 ZIP codes, reflecting a broad geographic reach from its Oak Brook office.
All figures above are drawn from CMS Care Compare data as published for this hospice; where a measure is not listed here, CMS has not published it for Gentiva I, which is often the result of a small number of surveyed patients rather than any indication of quality. The Medicare hospice benefit covers hospice care for eligible beneficiaries; no additional cost information is provided here. This profile does not describe staffing, facilities, or specific services beyond what CMS has published.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Gentiva I is Medicare-certified (CCN 141610) and has been since March 12, 2003. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
Family caregivers gave Gentiva I a 4-star rating on the CAHPS Hospice Survey, with 81% saying they would definitely recommend it and 83% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Gentiva I's composite process score is 99.81, above the Illinois state average of 96.22. CMS data also shows a care index score of 10 and 69.9% of patients receiving visits in the last days of life.
What areas and ZIP codes does this hospice serve?
Gentiva I serves 170 ZIP codes from its Oak Brook, Illinois office in Dupage County, according to CMS data.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 170 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Gentiva I is a for-profit hospice. Ownership type does not directly determine quality; CMS quality and survey measures give a more direct picture of care.
How long has this hospice been Medicare-certified?
Gentiva I has been Medicare-certified since March 12, 2003.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for patients who have chosen to stop curative treatment and focus on comfort, typically when a doctor certifies a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care, support, or symptom management.
Where is hospice care provided — at home or in a facility?
This CMS data does not specify where Gentiva I provides care; please contact the hospice at (708) 409-3040 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The CMS data does not describe intake steps; please contact Gentiva I directly at (708) 409-3040 to learn how to begin care, and verify certification details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
You may want to ask about caregiver satisfaction scores, how the hospice performs on CMS quality measures, and what areas and services it covers; contact Gentiva I at (708) 409-3040 for specifics not covered in this data.
How do I verify this hospice on Medicare Care Compare?
You can look up Gentiva I (CCN 141610) directly at https://www.medicare.gov/care-compare/details/hospice/141610?state=IL to confirm current certification and quality data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.