Gentiva
Camp Hill, PA · Medicare-certified hospice (CCN 391671)
CMS process measure: 99.27 (state average 95.55 — above state average)
Serves: 109 ZIP codes (is yours included? →) · Phone: (717) 612-1200 · Verify on Medicare Care Compare ↗
Gentiva has a 3-star family caregiver rating on the CMS CAHPS survey, with 79% of caregivers saying they would definitely recommend it. Its CMS composite process-of-care score of 99.27 is above the Pennsylvania state average of 95.55.
Gentiva serves 109 ZIP codes from its office in Camp Hill, Pennsylvania, in Cumberland County. Families in that area can contact the hospice directly to confirm whether a specific address is included.
Yes, Gentiva is Medicare-certified, with CCN 391671, certified since September 2, 2005. The Medicare hospice benefit covers hospice care for eligible patients once a doctor certifies eligibility.
About this hospice
Gentiva is a for-profit hospice located in Camp Hill, Cumberland County, Pennsylvania. It has been Medicare-certified since September 2, 2005 (CCN 391671).
According to CMS Care Compare data, family caregivers who completed the CAHPS Hospice Survey gave Gentiva an overall rating of 3 stars. Among those surveyed, 79% said they would definitely recommend this hospice to others, and 78% rated their overall experience 9 or 10 on a 10-point scale.
On CMS's composite process-of-care measure, which reflects how consistently a hospice performs a bundle of recommended care practices, Gentiva scored 99.27, which is above the Pennsylvania state average of 95.55. CMS also reports a care index score of 10 and notes that 63.2% of patients received visits from hospice staff in the final days of life, according to the published data.
Gentiva's service area, as reflected in CMS data, spans 109 ZIP codes, indicating a broad geographic reach from its Camp Hill office.
All figures above are drawn from CMS Care Compare data as published; families should check the Care Compare website for the most current vintage of these numbers. Where CMS has not published a particular measure for a hospice, this is often due to small patient counts and should not be read as a sign of poor quality. The Medicare hospice benefit covers hospice care for eligible beneficiaries; no cost details beyond that are provided here. This profile does not describe staffing, facilities, or services beyond what CMS has published.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Gentiva is Medicare-certified (CCN 391671) since September 2, 2005. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS's CAHPS survey data shows Gentiva received an overall rating of 3 stars, with 79% of caregivers saying they would definitely recommend it and 78% rating their experience 9 or 10.
How does this hospice score on CMS quality measures compared to the state average?
Gentiva's composite process-of-care score is 99.27, which is above the Pennsylvania state average of 95.55, according to CMS Care Compare data.
What areas and ZIP codes does this hospice serve?
CMS data lists Gentiva as serving 109 ZIP codes from its Camp Hill, Cumberland County office.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 109 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Gentiva is a for-profit hospice. Ownership type does not directly determine quality; CMS survey results and process measures are better indicators of a specific hospice's performance.
How long has this hospice been Medicare-certified?
Gentiva has been Medicare-certified since September 2, 2005.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for patients who have chosen to focus on comfort rather than curative treatment, typically when a doctor estimates a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up all care, and patients can still receive treatment for pain and other symptoms.
Where is hospice care provided — at home or in a facility?
This is not specified in the CMS data provided; please contact Gentiva at (717) 612-1200 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact Gentiva at (717) 612-1200 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver satisfaction survey results, how the hospice's process measures compare to state averages, and its service area — information you can verify directly with Gentiva at (717) 612-1200 or on Medicare Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can review Gentiva's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/391671?state=PA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.