Franciscan Family Care Center,
Meriden, CT · Medicare-certified hospice (CCN 071530)
CMS process measure: 80.9 (state average 96.43 — below state average)
Serves: 29 ZIP codes (is yours included? →) · Phone: (203) 238-1441 · Verify on Medicare Care Compare ↗
87% of family caregivers said they would definitely recommend Franciscan Family Care Center, and 84% rated it 9 or 10 out of 10 in the CMS CAHPS survey. On CMS's composite process measure, it scored 80.90 compared with a Connecticut state average of 96.43, placing it below the state average.
Franciscan Family Care Center serves 29 ZIP codes from its Meriden, CT office in New Haven County.
Yes, Franciscan Family Care Center is Medicare-certified (CCN 071530), certified since 1996; the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Franciscan Family Care Center is a non-profit hospice located in Meriden, Connecticut, serving families in New Haven County and the surrounding area. According to CMS Care Compare data, the hospice has been Medicare-certified since October 18, 1996.
In the CMS CAHPS family caregiver survey, 87% of caregivers said they would definitely recommend this hospice, and 84% gave the hospice an overall rating of 9 or 10 out of 10. CMS has not published a distinct CAHPS star rating for this hospice in the data provided.
On the CMS composite process measure, which reflects how consistently a hospice completes a set of recommended care processes, this hospice scored 80.90, compared with a Connecticut state average of 96.43 — placing it below the state average on this measure. CMS also reports a care index score of 10 and notes that 69.7% of patients received visits from staff during the final days of life, according to the available data.
Franciscan Family Care Center serves 29 ZIP codes from its Meriden office. As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for eligible patients when a physician certifies eligibility; no cost details are provided here beyond that.
All figures above come from CMS Care Compare data as supplied for this listing. Where a measure is not listed, CMS has not published it for this hospice, which is often related to small patient counts rather than an indication of quality.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Franciscan Family Care Center is Medicare-certified (CCN 071530), certified since October 18, 1996. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, 87% of family caregivers said they would definitely recommend this hospice, and 84% rated it 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
This hospice's composite process score is 80.90, compared with a Connecticut state average of 96.43, placing it below the state average.
What areas and ZIP codes does this hospice serve?
Franciscan Family Care Center serves 29 ZIP codes from its Meriden, Connecticut office in New Haven County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 29 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a non-profit hospice. Ownership type can relate to organizational structure, but CMS data on quality measures should be reviewed directly to assess care.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since October 18, 1996.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is focused on comfort for patients who have stopped curative treatment and typically have a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care or support.
Where is hospice care provided — at home or in a facility?
The provided data does not specify care settings for this hospice; contact Franciscan Family Care Center at (203) 238-1441 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data does not describe the intake process; contact the hospice at (203) 238-1441 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how a hospice performs on CMS quality measures, and its service area — all of which are covered in this listing using CMS Care Compare data.
How do I verify this hospice on Medicare Care Compare?
You can review this hospice's official CMS listing at https://www.medicare.gov/care-compare/details/hospice/071530?state=CT.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.