Family Hospice
Macon, GA · Medicare-certified hospice (CCN 851550)
CMS process measure: 95.85 (state average 93.95 — above state average)
Serves: 68 ZIP codes (is yours included? →) · Phone: (800) 410-4663 · Verify on Medicare Care Compare ↗
Family Hospice earned a 5-star rating from family caregivers in the CMS CAHPS survey, with 90% saying they would definitely recommend it. Its composite process score of 95.85 is above the Georgia state average of 93.95.
Family Hospice serves 68 ZIP codes from its Macon, Georgia office in Bibb County.
Yes, Family Hospice is Medicare-certified (CCN 851550, since October 13, 2021); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Family Hospice is a for-profit hospice provider based in Macon, Georgia, serving Bibb County and the surrounding area. It has been Medicare-certified since October 13, 2021 (CCN 851550).
According to CMS Care Compare data, family caregivers who responded to the CMS CAHPS Hospice Survey gave Family Hospice an overall rating of 5 stars. Ninety percent of respondents said they would definitely recommend this hospice to others, and 91% rated their overall experience 9 or 10 out of 10.
On CMS's composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, Family Hospice scored 95.85, above the Georgia state average of 93.95. CMS also reports a care index score of 9 and notes that 63.0% of patients received visits from a hospice team member in the last days of life, according to the most recent CMS data.
Family Hospice's service area spans 68 ZIP codes from its Macon office.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost information is provided here. All figures above come from CMS Care Compare data and reflect the most recent published survey and measure vintage available. Where CMS has not published a particular measure for a hospice, this is often due to small patient counts and should not be read as an indication of poor quality. Families are encouraged to confirm current details directly with the hospice and on Medicare Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Family Hospice is Medicare-certified (CCN 851550) since October 13, 2021, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS Hospice Survey, Family Hospice received an overall rating of 5 stars, with 90% of caregivers saying they would definitely recommend it and 91% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Family Hospice's composite process score is 95.85, above the Georgia state average of 93.95, and CMS reports a care index score of 9 with 63.0% of patients receiving visits from a team member in the last days of life.
What areas and ZIP codes does this hospice serve?
Family Hospice serves 68 ZIP codes from its office in Macon, Bibb County, Georgia.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 68 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Family Hospice is a for-profit hospice; ownership type does not by itself determine quality, but CMS publishes both ownership and quality data so families can consider them together.
How long has this hospice been Medicare-certified?
Family Hospice has been Medicare-certified since October 13, 2021.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure and is typically for patients with a prognosis of six months or less if the illness runs its usual course.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up all care, and patients can still receive medical, emotional, and spiritual support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where Family Hospice delivers care; please contact the hospice at (800) 410-4663 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact Family Hospice at (800) 410-4663 to learn how to begin care, and verify information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver satisfaction scores, how the hospice performs on CMS quality measures, what areas it serves, and how care needs would be met; contact Family Hospice at (800) 410-4663 for specifics.
How do I verify this hospice on Medicare Care Compare?
You can look up Family Hospice directly at https://www.medicare.gov/care-compare/details/hospice/851550?state=GA to review its current CMS-published ratings and measures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.