Family Hospice
Athens, GA · Medicare-certified hospice (CCN 851521)
CMS process measure: 89.87 (state average 93.95 — below state average)
Serves: 103 ZIP codes (is yours included? →) · Phone: (800) 410-4663 · Verify on Medicare Care Compare ↗
Family Hospice has received a 4-star family caregiver rating on the CMS CAHPS survey, with 87% of families saying they would definitely recommend it. Its composite process score of 89.87 is below the Georgia state average of 93.95, based on CMS Care Compare data.
Family Hospice serves 103 ZIP codes from its Athens, Georgia office in Clarke County, according to CMS Care Compare data.
Yes, Family Hospice is Medicare-certified (CCN 851521, certified since January 28, 2020), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies their eligibility.
About this hospice
Family Hospice is a for-profit hospice based in Athens, Georgia, serving families in Clarke County and surrounding areas. It has been Medicare-certified since January 28, 2020 (CCN 851521).
According to CMS Care Compare data, family caregivers who responded to the CMS CAHPS Hospice Survey gave Family Hospice an overall rating of 4 stars. Of those surveyed, 87% said they would definitely recommend this hospice to others, and 86% rated their overall experience 9 or 10 out of 10. These figures reflect the experiences of families who used the hospice's services and completed the survey, as published by CMS.
On CMS's composite process measure, which reflects how consistently a hospice follows recommended care processes, Family Hospice scored 89.87, compared to the Georgia state average of 93.95 — placing it below the state average on this measure. CMS also reports a care index score of 9 and notes that visits occurred in the last days of life for 57.6% of patients, according to the most recent published data.
Family Hospice reports serving a broad area, covering 103 ZIP codes from its Athens office.
The Medicare hospice benefit covers hospice care for eligible patients. All figures above come from CMS Care Compare data; families are encouraged to check Care Compare directly for the most current information, as CMS updates its data periodically.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Family Hospice is Medicare-certified (CCN 851521) since January 28, 2020, and the Medicare hospice benefit covers hospice care for patients who are eligible and certified by a doctor.
What do family caregivers say about this hospice in the CMS survey?
Family caregivers gave Family Hospice a 4-star rating on the CMS CAHPS survey, with 87% saying they would definitely recommend it and 86% rating their overall experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Family Hospice's composite process score is 89.87, compared to the Georgia state average of 93.95, placing it below the state average on this CMS measure. CMS also reports a care index score of 9 and that 57.6% of patients received visits in the last days of life.
What areas and ZIP codes does this hospice serve?
Family Hospice, based in Athens, Georgia (Clarke County), reports serving 103 ZIP codes according to CMS data.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 103 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Family Hospice is a for-profit organization. Ownership type does not by itself indicate quality of care; CMS quality data should be reviewed alongside this.
How long has this hospice been Medicare-certified?
Family Hospice has been Medicare-certified since January 28, 2020.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness, alongside curative treatment, to relieve symptoms and improve comfort; hospice care is generally for patients who have stopped curative treatment and are expected to have a limited life expectancy, focusing on comfort and quality of life.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up all care, as pain relief, symptom management, and emotional support continue.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify where this hospice provides care; please contact Family Hospice at (800) 410-4663 or check Medicare Care Compare for details.
How do I start hospice care with this provider?
The data does not include enrollment steps; please contact Family Hospice directly at (800) 410-4663 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver satisfaction scores, how quality measures compare to state averages, services offered, and coverage area — Family Hospice's CMS survey and quality data are summarized above, and further questions can be directed to (800) 410-4663.
How do I verify this hospice on Medicare Care Compare?
You can view Family Hospice's official CMS profile, including CCN 851521, at https://www.medicare.gov/care-compare/details/hospice/851521?state=GA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.