Emmanuel Hospice
Grand Rapids, MI · Medicare-certified hospice (CCN 231629)
CMS process measure: 98.61 (state average 97.27 — above state average)
Serves: 74 ZIP codes (is yours included? →) · Phone: (616) 719-0919 · Verify on Medicare Care Compare ↗
Emmanuel Hospice received a 4-star rating from family caregivers in the CMS CAHPS survey, with 90% saying they would definitely recommend it. Its CMS composite process score of 98.61 is above the Michigan state average of 97.27.
Emmanuel Hospice serves 74 ZIP codes from its office in Grand Rapids, Michigan, in Kent County. Families can contact the hospice directly to confirm whether a specific address falls within its service area.
Yes, Emmanuel Hospice is Medicare-certified (CCN 231629, since 2013). The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Emmanuel Hospice is a non-profit hospice based in Grand Rapids, Michigan, serving families in Kent County and the surrounding area. It has been Medicare-certified since September 12, 2013 (CCN 231629).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Emmanuel Hospice an overall rating of 4 stars. In that same survey, 90% of respondents said they would definitely recommend this hospice, and 85% rated their overall experience 9 or 10 out of 10.
On CMS's composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, Emmanuel Hospice scored 98.61, placing it above the Michigan state average of 97.27. CMS also reports a care index score of 10 for this hospice, and notes that 71.7% of patients received visits from hospice staff in the final days of life, based on the most recent published data.
Emmanuel Hospice's service area, as reflected in CMS data, covers 74 ZIP codes.
All figures above come from CMS Care Compare data as published by CMS; where CMS has not published a particular measure for this hospice, that omission often reflects small patient counts rather than a quality concern. The Medicare hospice benefit covers hospice care for eligible beneficiaries; no cost details beyond that are available here. This profile does not describe staffing, facilities, or specific services, as CMS data does not include that information.
Questions families ask
Does Medicare cover care from Emmanuel Hospice?
Yes, Emmanuel Hospice has been Medicare-certified since September 12, 2013 (CCN 231629). The Medicare hospice benefit covers hospice care for patients who are eligible and certified by a doctor.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS Hospice Survey, Emmanuel Hospice received a 4-star overall rating, with 90% of family caregivers saying they would definitely recommend it and 85% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Emmanuel Hospice's CMS composite process score is 98.61, which is above the Michigan state average of 97.27. CMS also reports a care index score of 10 and notes 71.7% of patients received visits from staff in the final days of life.
What areas and ZIP codes does this hospice serve?
Based on CMS data, Emmanuel Hospice serves 74 ZIP codes from its office in Grand Rapids, Kent County, Michigan.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 74 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Emmanuel Hospice is organized as a non-profit. Ownership type can inform families about organizational structure, but CMS data shows quality can vary across ownership types, so it's worth reviewing the specific performance figures too.
How long has this hospice been Medicare-certified?
Emmanuel Hospice has been Medicare-certified since September 12, 2013.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is specifically for patients who have chosen to focus on comfort rather than curative treatment, typically when a doctor certifies a life expectancy of six months or less if the illness runs its normal course.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up care, support, or medical attention.
Where is hospice care provided — at home or in a facility?
CMS data does not specify where Emmanuel Hospice provides care; please contact the hospice at (616) 719-0919 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
To learn how to begin care with Emmanuel Hospice, contact them directly at (616) 719-0919 and verify certification details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how a hospice performs on CMS quality measures compared to the state average, and the size of its service area — all of which are reflected in this listing's CMS data.
How do I verify this hospice on Medicare Care Compare?
You can verify Emmanuel Hospice's certification and quality data directly at https://www.medicare.gov/care-compare/details/hospice/231629?state=MI.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.