Elite Hospice
Bristol, VA · Medicare-certified hospice (CCN 491634)
CMS process measure: 96.61 (state average 96.57 — at state average)
Serves: 27 ZIP codes (is yours included? →) · Phone: (276) 250-5520 · Verify on Medicare Care Compare ↗
CMS has not published a specific CAHPS star rating for Elite Hospice, but 96% of family caregivers who responded said they would definitely recommend it, and its composite process score of 96.61 is at the Virginia state average of 96.57.
Elite Hospice serves 27 ZIP codes from its office in Bristol, Virginia, in Bristol City county.
Yes, Elite Hospice is Medicare-certified (CCN 491634, since December 2019); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Elite Hospice is a for-profit hospice agency based in Bristol, Virginia, serving families in Bristol City and the surrounding area. It has been Medicare-certified since December 16, 2019 (CCN 491634).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey reported strong experiences: 96% said they would definitely recommend this hospice to others, and 90% rated the hospice a 9 or 10 out of 10 overall. CMS has not published a specific CAHPS star rating for this hospice in the data provided, which can occur when a hospice has a smaller number of completed surveys; this does not indicate poor quality.
On the CMS composite process measure, which reflects how consistently a hospice completes recommended care processes, Elite Hospice scored 96.61, compared to the Virginia state average of 96.57 — placing it at the state average. Separately, CMS also reports a care index figure of 9 and a measure showing that 63.8% of patients received visits in their final days of life, both drawn from Care Compare.
Elite Hospice's service area, as listed on Care Compare, spans 27 ZIP codes from its Bristol office.
The Medicare hospice benefit covers hospice care for eligible beneficiaries. All figures above are drawn from CMS Care Compare data; families are encouraged to verify current details directly on that site.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Elite Hospice is Medicare-certified (CCN 491634), certified since December 16, 2019, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS Care Compare data shows 96% of responding family caregivers said they would definitely recommend Elite Hospice, and 90% rated it 9 or 10 out of 10; CMS has not published a separate star rating for this hospice.
How does this hospice score on CMS quality measures compared to the state average?
Elite Hospice's composite process score is 96.61, which is at the Virginia state average of 96.57, according to CMS Care Compare.
What areas and ZIP codes does this hospice serve?
Elite Hospice, based in Bristol, Virginia, serves 27 ZIP codes according to CMS Care Compare data.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 27 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Elite Hospice is a for-profit agency. Ownership type does not by itself indicate quality; CMS quality measures and caregiver survey results are better indicators of experience.
How long has this hospice been Medicare-certified?
Elite Hospice has been Medicare-certified since December 16, 2019.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness to ease symptoms, while hospice care focuses on comfort rather than cure and is typically for people with a life expectancy of six months or less if the illness runs its normal course.
Does choosing hospice mean giving up treatment?
No — hospice means shifting the focus of care to comfort, dignity, and quality of life rather than curing the underlying illness; patients can still receive treatment for pain and other symptoms.
Where is hospice care provided — at home or in a facility?
CMS Care Compare data does not specify care settings for this hospice; contact Elite Hospice at (276) 250-5520 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not include enrollment steps; contact Elite Hospice at (276) 250-5520 to ask how to begin care, and verify the agency's certification on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction survey results, how a hospice's quality measures compare to the state average, and the size of its service area — all of which are available for Elite Hospice on Medicare Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can look up Elite Hospice (CCN 491634) directly at https://www.medicare.gov/care-compare/details/hospice/491634?state=VA to confirm current ratings and details.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.