Elara Caring
New Braunfels, TX · Medicare-certified hospice (CCN 671650)
CMS process measure: 99.66 (state average 94.72 — above state average)
Serves: 55 ZIP codes (is yours included? →) · Phone: (830) 643-1971 · Verify on Medicare Care Compare ↗
Elara Caring holds a 4-star family caregiver rating on the CMS CAHPS survey, with 87% of caregivers saying they would definitely recommend this hospice. Its composite process score of 99.66 is above the Texas state average of 94.72.
Elara Caring serves 55 ZIP codes from its New Braunfels, Texas office in Comal County.
Yes, Elara Caring is Medicare-certified (CCN 671650, since 2010); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Elara Caring is a for-profit hospice based in New Braunfels, Texas, serving families in Comal County and surrounding areas. It has been Medicare-certified since May 5, 2010 (CCN 671650).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Elara Caring an overall rating of 4 stars. In that survey, 87% of family caregivers said they would definitely recommend this hospice to others, and 86% rated their overall experience of care between 9 and 10 on a 10-point scale.
On CMS's composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, Elara Caring scored 99.66, which is above the Texas state average of 94.72. CMS also reports a care index score of 10 for this hospice, and data show that 82.7% of patients received visits from a hospice team member in the last days of life.
Elara Caring's service area, as listed on Care Compare, covers 55 ZIP codes from its New Braunfels office.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details beyond that are provided here.
All figures above are drawn from CMS Care Compare data. Where a measure is not mentioned, CMS has not published it for this hospice, which is often due to small patient counts rather than any indication of quality.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Elara Caring is Medicare-certified under CCN 671650, certified since May 5, 2010, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
Family caregivers gave Elara Caring an overall 4-star rating on the CAHPS Hospice Survey, with 87% saying they would definitely recommend it and 86% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Elara Caring's composite process score is 99.66, above the Texas state average of 94.72, and CMS reports a care index score of 10 along with 82.7% of patients receiving visits in the last days of life.
What areas and ZIP codes does this hospice serve?
Elara Caring, based in New Braunfels, Texas, in Comal County, serves 55 ZIP codes according to CMS Care Compare data.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 55 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Elara Caring is a for-profit hospice; ownership type is one factor families may consider, but CMS quality and survey data can be reviewed regardless of ownership structure.
How long has this hospice been Medicare-certified?
Elara Caring has been Medicare-certified since May 5, 2010.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment to relieve symptoms, while hospice care is focused on comfort for patients who have generally stopped curative treatment and have a life expectancy of six months or less if the illness runs its normal course.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up care, and patients can still receive treatment for pain and other symptoms.
Where is hospice care provided — at home or in a facility?
This information is not included in the CMS data provided; please contact Elara Caring at (830) 643-1971 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process; please contact Elara Caring directly at (830) 643-1971 to ask how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about CAHPS survey results, quality measures, service area, and staffing; you can review these details for Elara Caring by contacting them at (830) 643-1971 or visiting Medicare Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can look up Elara Caring's official CMS profile, including CCN 671650, at https://www.medicare.gov/care-compare/details/hospice/671650?state=TX.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.