Elara Caring
Greenville, TX · Medicare-certified hospice (CCN 671699)
CMS process measure: 99.04 (state average 94.72 — above state average)
Serves: 63 ZIP codes (is yours included? →) · Phone: (903) 537-3400 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results for Elara Caring, so no star rating or recommend percentage is available. However, its CMS composite process score of 99.04 is above the Texas state average of 94.72.
Elara Caring serves 63 ZIP codes from its Greenville, Texas office, located in Dallas County.
Yes, Elara Caring is Medicare-certified (CCN 671699, since 2011); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Elara Caring is a for-profit hospice based in Greenville, Texas, serving families in Dallas County and the surrounding area. It has been Medicare-certified since September 12, 2011, meaning it has met federal health and safety standards for hospice care for well over a decade.
CMS Care Compare, the federal government's public reporting site, has not published CAHPS family caregiver survey results (star rating, percent who would definitely recommend, or percent rating the hospice 9-10) for Elara Caring. This is common for smaller hospices where patient counts are too low to report reliably, and it should not be read as a sign of poor quality — simply that CMS has not released this particular measure for this provider.
On the CMS composite process measure, which reflects how consistently a hospice completes recommended care processes, Elara Caring scored 99.04, compared to the Texas state average of 94.72 — placing it above the state average on this measure. CMS also reports a care index score of 9 and notes that 48.6% of patients received visits in the final days of life, according to the most recent Care Compare data.
Elara Caring's service area covers 63 ZIP codes from its Greenville office. As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for eligible patients once a physician certifies eligibility; no additional cost details are provided here. Families are encouraged to verify all figures directly on Medicare Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Elara Caring is Medicare-certified (CCN 671699) since September 12, 2011, and the Medicare hospice benefit covers hospice care for eligible patients once a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results (star rating or recommend percentages) for Elara Caring, which often happens when patient counts are too small to report — it does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
Elara Caring's composite process score is 99.04, above the Texas state average of 94.72; CMS also lists a care index score of 9 and reports that 48.6% of patients received visits in their final days of life.
What areas and ZIP codes does this hospice serve?
Elara Caring serves 63 ZIP codes from its Greenville, Texas office in Dallas County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 63 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Elara Caring is a for-profit hospice; ownership type does not determine quality on its own, but families may want to review the CMS quality measures alongside it.
How long has this hospice been Medicare-certified?
Elara Caring has been Medicare-certified since September 12, 2011.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure for patients believed to have a limited life expectancy, typically six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting focus to comfort and quality of life rather than treatments aimed at curing the illness; it does not mean giving up care or attention — pain relief and symptom management continue.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where Elara Caring delivers care; please contact the hospice at (903) 537-3400 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact Elara Caring directly at (903) 537-3400 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver support, how quickly care can begin, and how quality measures compare to state averages — Elara Caring can be reached at (903) 537-3400 for these details.
How do I verify this hospice on Medicare Care Compare?
You can look up Elara Caring (CCN 671699) directly at https://www.medicare.gov/care-compare/details/hospice/671699?state=TX to confirm current figures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.