Crossings Hospice
Shamokin, PA · Medicare-certified hospice (CCN 391566)
CMS process measure: 92.86 (state average 95.55 — below state average)
Serves: 29 ZIP codes (is yours included? →) · Phone: (570) 648-8989 · Verify on Medicare Care Compare ↗
According to CMS data, 86% of family caregivers said they would definitely recommend Crossings Hospice, and its composite process score of 92.86 is below the Pennsylvania state average of 95.55. CMS has not published a separate CAHPS star rating for this hospice.
Crossings Hospice serves 29 ZIP codes from its Shamokin, Pennsylvania office in Northumberland County.
Yes, Crossings Hospice is Medicare-certified (CCN 391566, certified since 1993); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Crossings Hospice is a non-profit hospice serving Shamokin, Pennsylvania and surrounding Northumberland County, Medicare-certified since February 2, 1993. This long history means the hospice has served families in the region for decades under the Medicare hospice benefit, which covers hospice care for eligible patients when a doctor certifies eligibility.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey reported that 86% would definitely recommend Crossings Hospice, and 87% gave the hospice an overall rating of 9 or 10 out of 10. CMS has not published a distinct CAHPS star rating for this hospice in the data provided, which can occur when patient counts are small; this is not evidence of lower quality.
On CMS's composite process measure, which reflects how consistently the hospice performs a bundle of recommended care processes, Crossings Hospice scored 92.86, compared with a Pennsylvania state average of 95.55 — placing it below the state average on this measure. CMS also reports a care index figure of 7 and notes that 35.1% of patients received visits from hospice staff in the final days of life, based on the same data set.
Crossings Hospice's service area, as reflected in CMS data, spans 29 ZIP codes from its Shamokin office. All figures in this profile come from CMS Care Compare data and should be verified directly with the hospice or on Medicare.gov, as vintages and reporting can change over time.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Crossings Hospice is Medicare-certified (CCN 391566), certified since February 2, 1993, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, 86% of family caregivers said they would definitely recommend Crossings Hospice, and 87% rated their experience 9 or 10 out of 10. CMS has not published a separate star rating for this hospice in the data available.
How does this hospice score on CMS quality measures compared to the state average?
Crossings Hospice's composite process score is 92.86, compared with a Pennsylvania state average of 95.55, placing it below the state average on this measure according to CMS data.
What areas and ZIP codes does this hospice serve?
CMS data shows Crossings Hospice serves 29 ZIP codes from its Shamokin, Pennsylvania office in Northumberland County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 29 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Crossings Hospice is organized as a non-profit. Ownership type does not by itself indicate quality of care; CMS quality measures and caregiver survey results offer a more direct look at experience of care.
How long has this hospice been Medicare-certified?
Crossings Hospice has been Medicare-certified since February 2, 1993.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment and focuses on comfort and symptom relief, while hospice care is for patients who have chosen to stop curative treatment and focus solely on comfort, typically when a doctor certifies a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up all care, and patients can still receive medical attention aimed at managing symptoms and pain.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where Crossings Hospice delivers care; please contact the hospice at (570) 648-8989 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact Crossings Hospice at (570) 648-8989 to learn how to begin care, and verify information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver satisfaction scores, how the hospice performs on CMS quality measures, and what services are available in their area; contacting Crossings Hospice directly at (570) 648-8989 and reviewing its Medicare Care Compare profile can help answer these questions.
How do I verify this hospice on Medicare Care Compare?
You can review Crossings Hospice's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/391566?state=PA to confirm current ratings and measures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.