Croi Health
Norwell, MA · Medicare-certified hospice (CCN 221583)
CMS process measure: 96.35 (state average 95.51 — at state average)
Serves: 60 ZIP codes (is yours included? →) · Phone: (781) 659-2342 · Verify on Medicare Care Compare ↗
Croi Health has a 5-star CAHPS family caregiver rating, with 93% of caregivers saying they would definitely recommend it, according to CMS Care Compare. Its composite process score of 96.35 is at the Massachusetts state average of 95.51.
Croi Health serves 60 ZIP codes from its Norwell, Massachusetts office in Plymouth County, according to CMS Care Compare data.
Yes, Croi Health is Medicare-certified, with CCN 221583, certified since June 19, 2008. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Croi Health is a non-profit hospice based in Norwell, Massachusetts, serving families in Plymouth County and the surrounding area. It has been Medicare-certified since June 19, 2008 (CCN 221583).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Croi Health a 5-star rating overall. Ninety-three percent of respondents said they would definitely recommend this hospice to others, and 88% rated the care a 9 or 10 out of 10. These figures reflect the experiences reported by caregivers of patients served by this hospice, as published by CMS.
On CMS's composite process measure, which reflects how consistently a hospice performs a set of core clinical care processes, Croi Health scored 96.35, which CMS characterizes as at the Massachusetts state average of 95.51. CMS also reported a care index score of 9 and noted that 81.1% of patients received visits during the last days of life, based on the same data set.
Croi Health's service area, as reflected in CMS data, spans 60 ZIP codes from its Norwell office.
The Medicare hospice benefit covers hospice care for eligible beneficiaries. All figures above come from CMS Care Compare data and should be verified directly on Care Compare for the most current vintage, as CMS updates these figures periodically.
Questions families ask
Does Medicare cover care from Croi Health?
Yes, Croi Health is Medicare-certified (CCN 221583, since June 19, 2008), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, Croi Health received a 5-star rating, with 93% of caregivers saying they would definitely recommend it and 88% rating the care a 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Croi Health's composite process score is 96.35, which CMS reports as at the Massachusetts state average of 95.51.
What areas and ZIP codes does this hospice serve?
Croi Health serves 60 ZIP codes from its office in Norwell, Massachusetts, in Plymouth County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 60 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Croi Health is a non-profit hospice. Ownership type does not directly predict quality, but CMS reports it as part of the public record.
How long has this hospice been Medicare-certified?
Croi Health has been Medicare-certified since June 19, 2008.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for patients who have stopped seeking a cure, typically with a life expectancy of six months or less as certified by a physician.
Does choosing hospice mean giving up treatment?
Choosing hospice means focusing on comfort and quality of life rather than treatments aimed at curing the underlying illness; it is a shift in care goals, not a withdrawal of care or attention.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where Croi Health delivers care; please contact the hospice at (781) 659-2342 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact Croi Health directly at (781) 659-2342 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how quality measures compare to the state average, and the range of ZIP codes served — all information available for Croi Health on Medicare Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can view CMS's published data for Croi Health directly at https://www.medicare.gov/care-compare/details/hospice/221583?state=MA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.