Craven County Hospice
New Bern, NC · Medicare-certified hospice (CCN 341545)
CMS process measure: 99.24 (state average 97.95 — above state average)
Serves: 14 ZIP codes (is yours included? →) · Phone: (252) 636-4930 · Verify on Medicare Care Compare ↗
Craven County Hospice earned a 5-star rating from family caregivers in the CMS survey, with 94% saying they would definitely recommend it. Its CMS composite process score of 99.24 is above the North Carolina state average of 97.95.
Craven County Hospice serves 14 ZIP codes from its New Bern, NC office in Craven County. Families can contact the hospice directly to confirm whether a specific address falls within its service area.
Yes, Craven County Hospice is Medicare-certified, with CCN 341545, certified since 1989. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Craven County Hospice is a government-owned hospice based in New Bern, North Carolina, serving families in Craven County and the surrounding area. According to CMS Care Compare data, this hospice has been Medicare-certified since November 29, 1989.
In the CMS CAHPS family caregiver survey, Craven County Hospice earned a 5-star rating. Among caregivers surveyed, 94% said they would definitely recommend this hospice to others, and 89% rated their overall experience 9 or 10 out of 10. These figures reflect the experiences reported by families who used this hospice's services, as published by CMS.
On CMS's composite process measure, which reflects how consistently a hospice completes recommended care processes, Craven County Hospice scored 99.24, which is above the North Carolina state average of 97.95. CMS also reports that 52.5% of patients received visits in the last days of life, based on the most recent published data.
Craven County Hospice's service area, as listed by CMS, covers 14 ZIP codes from its New Bern office.
The Medicare hospice benefit covers hospice care for eligible patients when a physician certifies eligibility. All figures in this profile come from CMS Care Compare data and reflect the most recently published reporting period available for this hospice.
Questions families ask
Does Medicare cover care from Craven County Hospice?
Yes. Craven County Hospice is Medicare-certified (CCN 341545, certified since November 29, 1989), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
Craven County Hospice received a 5-star CAHPS rating, with 94% of family caregivers saying they would definitely recommend it and 89% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process score is 99.24, which is above the North Carolina state average of 97.95.
What areas and ZIP codes does this hospice serve?
CMS data shows Craven County Hospice serves 14 ZIP codes from its New Bern, North Carolina office in Craven County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 14 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Craven County Hospice is government-owned. Ownership type does not directly indicate quality, but it can be a factor families like to know when comparing options.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since November 29, 1989.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for patients who have stopped pursuing curative treatment and are typically expected to have a limited life expectancy.
Does choosing hospice mean giving up treatment?
Hospice is not about giving up; it shifts the focus from curing an illness to providing comfort, dignity, and quality of life for the time remaining.
Where is hospice care provided — at home or in a facility?
CMS data does not specify care settings for this hospice; contact Craven County Hospice at (252) 636-4930 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process; please contact Craven County Hospice at (252) 636-4930 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, quality measure scores, service area, and ownership — all of which are available for Craven County Hospice on Medicare Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can look up Craven County Hospice directly at https://www.medicare.gov/care-compare/details/hospice/341545?state=NC to confirm current ratings and details.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.