Covenantcare Hospice
Saint Charles, IL · Medicare-certified hospice (CCN 141639)
CMS process measure: 90.96 (state average 96.22 — below state average)
Serves: 33 ZIP codes (is yours included? →) · Phone: (630) 845-0680 · Verify on Medicare Care Compare ↗
Covenantcare Hospice has a 4-star CAHPS family caregiver rating, with 83% of surveyed caregivers saying they would definitely recommend it. Its CMS composite process-of-care score of 90.96 is below the Illinois state average of 96.22.
Covenantcare Hospice serves 33 ZIP codes from its office in Saint Charles, Illinois, in Kane County.
Yes, Covenantcare Hospice is Medicare-certified (CCN 141639, since October 12, 2011); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Covenantcare Hospice is a non-profit hospice provider based in Saint Charles, Illinois, serving families in Kane County and surrounding communities. It has been Medicare-certified since October 12, 2011 (CCN 141639).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Covenantcare Hospice an overall rating of 4 stars. Among those surveyed, 83% said they would definitely recommend this hospice to others, and 81% rated their overall experience 9 or 10 out of 10.
On CMS's composite process-of-care measure, Covenantcare Hospice scored 90.96, which falls below the Illinois state average of 96.22. This composite measure reflects how consistently the hospice completed a bundle of recommended care processes, such as timely assessments and care planning steps. CMS reports a care index score of 9, and notes that 57.4% of patients received visits from staff in the final days of life, based on the most recently published data.
Covenantcare Hospice's service area covers 33 ZIP codes from its Saint Charles office. As with all Medicare-certified hospices, care under Covenantcare Hospice is covered by the Medicare hospice benefit for eligible patients whose doctor certifies a terminal prognosis; no additional cost details are provided here.
All figures above come from CMS Care Compare data and may not reflect the most current updates; families are encouraged to verify current figures directly on Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Covenantcare Hospice is Medicare-certified (CCN 141639), certified since October 12, 2011, and the Medicare hospice benefit covers hospice care for patients whose doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
Families surveyed gave Covenantcare Hospice a 4-star CAHPS rating; 83% said they would definitely recommend it and 81% rated their overall experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process-of-care score is 90.96, which is below the Illinois state average of 96.22, according to CMS Care Compare.
What areas and ZIP codes does this hospice serve?
Covenantcare Hospice serves 33 ZIP codes from its Saint Charles, Illinois office in Kane County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 33 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Covenantcare Hospice is organized as a non-profit; ownership type is one factor CMS tracks, but quality can vary within any ownership category, so it's worth reviewing the CAHPS and quality scores as well.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since October 12, 2011.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure when a patient has a life-limiting prognosis, typically six months or less if the illness runs its usual course.
Does choosing hospice mean giving up treatment?
No — hospice means shifting the goal of care from curing an illness to maximizing comfort and quality of life; patients can still receive treatment for symptoms and other health needs.
Where is hospice care provided — at home or in a facility?
The CMS data provided doesn't specify where Covenantcare Hospice delivers care; contact the hospice at (630) 845-0680 or check Medicare Care Compare for details.
How do I start hospice care with this provider?
To start care, contact Covenantcare Hospice directly at (630) 845-0680 and confirm current details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Consider asking about the CAHPS caregiver ratings, the composite quality score compared to the state average, the service area, and how care is coordinated — Covenantcare Hospice can be reached at (630) 845-0680 for specifics.
How do I verify this hospice on Medicare Care Compare?
You can look up Covenantcare Hospice directly at https://www.medicare.gov/care-compare/details/hospice/141639?state=IL to confirm current ratings and measures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.