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Covenant Health At Home With Compassus, Hospice Of Lubbock

Lubbock, TX · Medicare-certified hospice (CCN 451519)

Family caregiver rating (CAHPS): 5★ — 91% of families would definitely recommend
CMS process measure: 98.91 (state average 94.72 — above state average)
Serves: 57 ZIP codes (is yours included? →) · Phone: (806) 795-2751 · Verify on Medicare Care Compare ↗

Family caregivers gave Covenant Health At Home With Compassus, Hospice Of Lubbock a 5-star CAHPS rating, with 91% saying they would definitely recommend it. Its CMS composite process score of 98.91 is above the Texas state average of 94.72.

Covenant Health At Home With Compassus, Hospice Of Lubbock serves 57 ZIP codes from its Lubbock, TX office in Lubbock County. Families outside this area should contact the hospice directly to confirm coverage of their address.

Yes, Covenant Health At Home With Compassus, Hospice Of Lubbock is Medicare-certified (CCN 451519), certified since October 16, 1987. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

CMS care-process score vs. state average
Covenant Health At Ho… Covenant Health At Ho…: 98.91 98.91 TX average TX average: 94.72 94.72

About this hospice

Covenant Health At Home With Compassus, Hospice Of Lubbock is a Medicare-certified hospice based in Lubbock, Texas, serving Lubbock County and surrounding areas. The provider has been Medicare-certified since October 16, 1987, and is organized under an ownership type CMS classifies as "Other."

According to CMS Care Compare CAHPS survey data, family caregivers gave this hospice a 5-star rating overall. Of caregivers surveyed, 91% said they would definitely recommend this hospice, and 88% rated the hospice a 9 or 10 out of 10 for overall experience.

On CMS's composite process measure — which reflects how consistently the hospice performed a set of recommended care processes — this hospice scored 98.91, which is above the Texas state average of 94.72. CMS also reports a care index score of 10 and shows that 67.0% of patients received visits in the last days of life, based on the data provided.

This hospice reports serving 57 ZIP codes from its Lubbock office. Families outside this list should contact the hospice directly to confirm whether their address is covered.

The Medicare hospice benefit covers hospice care for eligible patients when a physician certifies eligibility; no cost information is provided here. All figures above come from CMS Care Compare data as supplied; where a measure is not listed, CMS has not published it for this hospice, which can occur simply because of small patient counts rather than indicating a quality concern.

Questions families ask

Does Medicare cover care from this hospice?

Yes. This hospice is Medicare-certified (CCN 451519) since October 16, 1987, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

What do family caregivers say about this hospice in the CMS survey?

CMS CAHPS data shows a 5-star family caregiver rating, with 91% saying they would definitely recommend the hospice and 88% rating their experience 9 or 10 out of 10.

How does this hospice score on CMS quality measures compared to the state average?

Its composite process score is 98.91, above the Texas state average of 94.72, meaning it performed recommended care processes more consistently than the average hospice in the state.

What areas and ZIP codes does this hospice serve?

This hospice serves 57 ZIP codes from its Lubbock, TX office in Lubbock County; contact them at (806) 795-2751 to confirm whether a specific address is included.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 57 this hospice reports serving.

Is this hospice for-profit, non-profit, or government-run — and does it matter?

CMS lists its ownership type as "Other." Ownership type alone doesn't determine quality of care; CAHPS scores and process measures give a fuller picture.

How long has this hospice been Medicare-certified?

It has been Medicare-certified since October 16, 1987.

What is the difference between hospice and palliative care?

Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care is focused on comfort rather than cure, typically for people with a life expectancy of six months or less if the illness runs its expected course.

Does choosing hospice mean giving up treatment?

No. Choosing hospice means shifting the focus of care toward comfort and quality of life rather than curing the underlying illness; it is not about giving up care or attention.

Where is hospice care provided — at home or in a facility?

The CMS data provided does not specify care settings; contact the hospice at (806) 795-2751 and verify details on Medicare Care Compare.

How do I start hospice care with this provider?

The data provided does not describe the enrollment process; contact the hospice at (806) 795-2751 and verify details on Medicare Care Compare.

What questions should I ask when choosing a hospice?

Families may want to ask about CAHPS survey results, quality measure scores, service area, and how care is delivered; contact the hospice at (806) 795-2751 for specifics not covered in CMS data.

How do I verify this hospice on Medicare Care Compare?

You can look up this hospice directly at https://www.medicare.gov/care-compare/details/hospice/451519?state=TX using CCN 451519.

Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.