Covenant At Home
Saginaw, MI · Medicare-certified hospice (CCN 231516)
CMS process measure: 99.72 (state average 97.27 — above state average)
Serves: 54 ZIP codes (is yours included? →) · Phone: (989) 799-6020 · Verify on Medicare Care Compare ↗
Family caregivers gave Covenant At Home a 4-star CAHPS rating, with 87% saying they would definitely recommend it. Its CMS composite process score of 99.72 is above the Michigan state average of 97.27.
Covenant At Home serves 54 ZIP codes from its Saginaw, Michigan office in Saginaw County.
Yes, Covenant At Home is Medicare-certified (CCN 231516, since 1986); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Covenant At Home is a non-profit hospice based in Saginaw, Michigan, serving families in Saginaw County and the surrounding area. It has been Medicare-certified since August 27, 1986, meaning it has provided hospice services under Medicare oversight for decades.
According to CMS Care Compare survey data, family caregivers gave Covenant At Home a CAHPS rating of 4 stars. Among caregivers surveyed, 87% said they would definitely recommend this hospice to others, and 84% rated their overall experience 9 or 10 out of 10. These figures reflect the direct experiences of families who worked with this hospice, as reported to CMS.
On the CMS composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, Covenant At Home scored 99.72, which is above the Michigan state average of 97.27. This suggests the hospice performs these specific documented care processes more consistently than the typical hospice in the state, based on CMS's published measures.
Covenant At Home reports serving 54 ZIP codes from its Saginaw office, indicating a fairly broad service area within the region.
All figures above come from CMS Care Compare data. Families should know that the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details are provided here. For any measure not mentioned, CMS has not published it for this hospice, which is often related to small patient counts and does not indicate poor quality.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Covenant At Home is Medicare-certified (CCN 231516) and has been since August 27, 1986; the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, Covenant At Home received a 4-star family caregiver rating, with 87% saying they would definitely recommend it and 84% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 99.72, above the Michigan state average of 97.27, according to CMS Care Compare data.
What areas and ZIP codes does this hospice serve?
Covenant At Home reports serving 54 ZIP codes from its Saginaw, Michigan office in Saginaw County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 54 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Covenant At Home is a non-profit hospice; ownership type can be one factor families consider, but CMS quality measures and caregiver survey results are more direct indicators of experience.
How long has this hospice been Medicare-certified?
Covenant At Home has been Medicare-certified since August 27, 1986.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of illness, while hospice care focuses on comfort for people with a terminal diagnosis who have chosen to stop curative treatment.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus to comfort and quality of life rather than curative treatment, but it does not mean giving up medical care or support — hospice teams actively manage symptoms and provide care.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where this hospice delivers care; please contact Covenant At Home at (989) 799-6020 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process; please contact Covenant At Home at (989) 799-6020 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver satisfaction ratings, how the hospice's quality scores compare to state averages, and its service area — details for Covenant At Home are covered above, and further questions can be directed to (989) 799-6020.
How do I verify this hospice on Medicare Care Compare?
You can review Covenant At Home's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/231516?state=MI.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.