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Compassus - Allentown

Allentown, PA · Medicare-certified hospice (CCN 391659)

Family caregiver rating (CAHPS): 3★ — 83% of families would definitely recommend
CMS process measure: 98.81 (state average 95.55 — above state average)
Serves: 115 ZIP codes (is yours included? →) · Phone: (610) 336-8000 · Verify on Medicare Care Compare ↗

Family caregivers gave Compassus - Allentown 3 stars in the CMS CAHPS survey, with 83% saying they would definitely recommend it. Its CMS composite process score of 98.81 is above the Pennsylvania state average of 95.55.

Compassus - Allentown serves 115 ZIP codes from its Allentown, PA office in Lehigh County.

Yes, Compassus - Allentown is Medicare-certified (CCN 391659, since 2004); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

CMS care-process score vs. state average
Compassus - Allentown Compassus - Allentown: 98.81 98.81 PA average PA average: 95.55 95.55

About this hospice

Compassus - Allentown is a for-profit hospice serving Allentown, Pennsylvania and the surrounding Lehigh County area. It has been Medicare-certified since September 30, 2004 (CCN 391659).

According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave this provider an overall rating of 3 stars. Among those surveyed, 83% said they would definitely recommend this hospice to others, and 80% rated their overall experience of care between 9 and 10 on a 10-point scale.

On the CMS composite process measure, which tracks whether core hospice care processes were delivered, Compassus - Allentown scored 98.81, which is above the Pennsylvania state average of 95.55. CMS also reports a care index score of 10 and notes that 74.9% of patients received visits during the last days of life, based on the most recent published data.

The hospice's service area, as reflected in CMS data, spans 115 ZIP codes, indicating a fairly broad reach from its Allentown office.

The Medicare hospice benefit covers hospice care for eligible beneficiaries; no additional cost information is provided here. All figures above come from CMS Care Compare data as published by Medicare and should be verified directly on that site for the most current vintage. If a measure is not mentioned, CMS has not published it for this hospice, which is often related to a small number of surveyed patients rather than any indication of quality.

Questions families ask

Does Medicare cover care from this hospice?

Yes, Compassus - Allentown is Medicare-certified (CCN 391659, since September 30, 2004), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

What do family caregivers say about this hospice in the CMS survey?

In the CMS CAHPS survey, this hospice received an overall rating of 3 stars, with 83% of caregivers saying they would definitely recommend it and 80% rating their experience 9 or 10 out of 10.

How does this hospice score on CMS quality measures compared to the state average?

Its CMS composite process score is 98.81, which is above the Pennsylvania state average of 95.55.

What areas and ZIP codes does this hospice serve?

CMS data shows this hospice serves 115 ZIP codes from its Allentown, Lehigh County, PA office.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 115 this hospice reports serving.

Is this hospice for-profit, non-profit, or government-run — and does it matter?

Compassus - Allentown is a for-profit hospice; ownership type does not determine quality, and CMS quality data should be reviewed regardless of ownership structure.

How long has this hospice been Medicare-certified?

It has been Medicare-certified since September 30, 2004.

What is the difference between hospice and palliative care?

Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for people who have chosen to focus on comfort rather than curative treatment, typically when a doctor certifies a life expectancy of six months or less.

Does choosing hospice mean giving up treatment?

Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing an illness; it does not mean giving up care, and patients can still receive medical attention to manage symptoms and pain.

Where is hospice care provided — at home or in a facility?

The provided data does not specify care settings; please contact Compassus - Allentown at (610) 336-8000 and verify details on Medicare Care Compare.

How do I start hospice care with this provider?

The data provided does not describe the enrollment process; please contact Compassus - Allentown at (610) 336-8000 and verify details on Medicare Care Compare.

What questions should I ask when choosing a hospice?

Families often ask about caregiver satisfaction ratings, how care processes compare to state averages, service area coverage, and how long a hospice has been Medicare-certified — all of which are reflected in this listing's CMS data.

How do I verify this hospice on Medicare Care Compare?

You can verify Compassus - Allentown's certification and quality data directly at https://www.medicare.gov/care-compare/details/hospice/391659?state=PA.

Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.