Castle Hospice
New Berlin, WI · Medicare-certified hospice (CCN 521609)
CMS process measure: 100 (state average 96.57 — above state average)
Serves: 27 ZIP codes (is yours included? →) · Phone: (414) 930-4432 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results for Castle Hospice, so no star rating or percent-recommend figure is available. However, on CMS's composite process measure, Castle Hospice scored 100.00, above the Wisconsin state average of 96.57.
Castle Hospice serves 27 ZIP codes from its New Berlin, WI office in Waukesha County, according to CMS Care Compare data.
Yes, Castle Hospice is Medicare-certified (CCN 521609, certified since January 2022), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Castle Hospice is a for-profit hospice agency based in New Berlin, Wisconsin, serving families in Waukesha County and the surrounding area. According to CMS Care Compare data, the hospice has been Medicare-certified since January 6, 2022.
CMS has not published CAHPS family caregiver survey results (star rating, percent who would definitely recommend, or percent rating the hospice 9-10) for Castle Hospice, which often happens when a hospice has a small number of surveyed patients. This is not an indication of poor quality; it simply means CMS has not yet released this measure.
On the CMS composite process measure, which reflects how consistently a hospice performs a set of recommended care processes, Castle Hospice scored 100.00, compared with a Wisconsin state average of 96.57 — placing it above the state average. CMS also reports that 86.4% of patients received visits from hospice staff in the last days of life, and the hospice's care index score is 9.
Castle Hospice's service area, per CMS data, spans 27 ZIP codes reachable from its New Berlin office.
The Medicare hospice benefit covers hospice care for eligible patients. All figures above are drawn from CMS Care Compare data; families are encouraged to review the source directly and contact the hospice for current details.
Questions families ask
Does Medicare cover care from Castle Hospice?
Yes, Castle Hospice is Medicare-certified (CCN 521609) since January 6, 2022, and the Medicare hospice benefit covers hospice care for patients whose doctor certifies eligibility.
What do family caregivers say about Castle Hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results (star rating or percent recommending) for Castle Hospice, which often occurs with a small number of surveyed patients rather than reflecting quality.
How does Castle Hospice score on CMS quality measures compared to the state average?
Castle Hospice's composite process score is 100.00, compared with Wisconsin's state average of 96.57, placing it above the state average; CMS also reports 86.4% of patients received visits from staff in the last days of life.
What areas and ZIP codes does Castle Hospice serve?
Castle Hospice serves 27 ZIP codes from its New Berlin, WI location in Waukesha County, according to CMS data.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 27 this hospice reports serving.
Is Castle Hospice for-profit, non-profit, or government-run — and does it matter?
Castle Hospice is a for-profit hospice; ownership type is one factor families may consider, but CMS quality measures apply regardless of ownership structure.
How long has Castle Hospice been Medicare-certified?
Castle Hospice has been Medicare-certified since January 6, 2022, according to CMS records.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is focused on comfort for those with a life-limiting illness who have chosen to stop treatments aimed at cure.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the illness; it does not mean giving up on care, support, or attention to a patient's needs.
Where is hospice care provided — at home or in a facility?
CMS data does not specify the settings in which Castle Hospice provides care; please contact the hospice at (414) 930-4432 and verify details on Medicare Care Compare.
How do I start hospice care with Castle Hospice?
The CMS data does not describe the intake process; please contact Castle Hospice directly at (414) 930-4432 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families may want to ask about services offered, staffing, how care is coordinated, and how the hospice supports both patients and caregivers; contact Castle Hospice at (414) 930-4432 for specifics not covered in CMS data.
How do I verify this hospice on Medicare Care Compare?
You can review Castle Hospice's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/521609?state=WI to confirm certification status and quality measures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.