Cape Fear Valley Hospice And Palliative Care
Fayetteville, NC · Medicare-certified hospice (CCN 341562)
CMS process measure: 100 (state average 97.95 — above state average)
Serves: 39 ZIP codes (is yours included? →) · Phone: (910) 609-6710 · Verify on Medicare Care Compare ↗
Cape Fear Valley Hospice And Palliative Care has a 4 out of 5 star family-caregiver rating on CMS's CAHPS survey, with 89% of families saying they would definitely recommend it. Its CMS composite process-of-care score of 100.00 is above the North Carolina state average of 97.95.
Cape Fear Valley Hospice And Palliative Care serves 39 ZIP codes from its Fayetteville, NC office in Cumberland County. Families can contact the hospice directly to confirm whether a specific address falls within its service area.
Yes, Cape Fear Valley Hospice And Palliative Care is Medicare-certified, with CCN 341562, certified since September 17, 1992. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Cape Fear Valley Hospice And Palliative Care is a for-profit hospice serving Fayetteville, North Carolina and surrounding Cumberland County. It has been Medicare-certified since September 17, 1992, under CMS Certification Number (CCN) 341562.
According to CMS Care Compare's CAHPS Hospice Survey of family caregivers, this hospice earned an overall rating of 4 out of 5 stars. Among surveyed families, 89% said they would definitely recommend this hospice to others, and 88% rated their overall experience 9 or 10 out of 10.
On CMS's composite process-of-care measure, which reflects how consistently the hospice delivered a bundle of recommended care practices, Cape Fear Valley Hospice And Palliative Care scored 100.00, compared to a North Carolina state average of 97.95 — placing it above the state average. CMS also reports a care index score of 10 and notes that visits occurred in the final days of life for 66.0% of patients, per the published data.
The hospice's service area, as reflected in CMS data, spans 39 ZIP codes reachable from its Fayetteville office.
The Medicare hospice benefit covers hospice care for eligible beneficiaries when a physician certifies eligibility; no cost details are provided here. All figures above come from CMS Care Compare data as published; families are encouraged to verify current details directly on Care Compare or by calling the hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Cape Fear Valley Hospice And Palliative Care is Medicare-certified (CCN 341562, since 09/17/1992), and the Medicare hospice benefit covers hospice care for patients whose doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, this hospice received a 4 out of 5 star rating, with 89% of family caregivers saying they would definitely recommend it and 88% rating their overall experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process-of-care score is 100.00, compared to a North Carolina state average of 97.95, placing it above the state average.
What areas and ZIP codes does this hospice serve?
CMS data shows this hospice serves 39 ZIP codes from its Fayetteville, NC office in Cumberland County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 39 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
This hospice is organized as a for-profit entity; ownership type does not directly determine quality, which is better assessed through CMS's published survey and process measures.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since September 17, 1992.
What is the difference between hospice and palliative care?
Palliative care can begin at any stage of a serious illness alongside curative treatment to ease symptoms, while hospice care focuses on comfort for those with a life-limiting illness who have chosen to stop curative treatment, typically with a prognosis of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care, symptom management, or support for the patient and family.
Where is hospice care provided — at home or in a facility?
The CMS data provided doesn't specify care settings for this hospice; contact them at (910) 609-6710 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data available doesn't cover intake steps; contact Cape Fear Valley Hospice And Palliative Care at (910) 609-6710 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, how care compares to state averages, service area coverage, and how quickly care can begin — this hospice's CMS figures on satisfaction and process measures are outlined above.
How do I verify this hospice on Medicare Care Compare?
You can look up Cape Fear Valley Hospice And Palliative Care directly at https://www.medicare.gov/care-compare/details/hospice/341562?state=NC to see its current CMS-published ratings and measures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.