Burgess Hospice
Onawa, IA · Medicare-certified hospice (CCN 161539)
CMS process measure: 88.89 (state average 97.19 — below state average)
Serves: 22 ZIP codes (is yours included? →) · Phone: (712) 423-2311 · Verify on Medicare Care Compare ↗
Family caregivers surveyed by CMS reported a 94% rate of would-definitely-recommend for Burgess Hospice, with 94% rating their experience 9 or 10 out of 10. On CMS's composite process measure, Burgess Hospice scored 88.89, which is below the Iowa state average of 97.19.
Burgess Hospice serves 22 ZIP codes from its Onawa, Iowa office in Monona County. Families in that area can contact the hospice directly to confirm whether their specific address falls within the service area.
Yes, Burgess Hospice is Medicare-certified (CCN 161539), certified since 1995. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies that hospice care is appropriate.
About this hospice
Burgess Hospice is a non-profit hospice based in Onawa, Iowa, serving families in Monona County and surrounding communities. It has been Medicare-certified since March 9, 1995 (CCN 161539).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey reported that 94% would definitely recommend Burgess Hospice, and 94% rated their overall experience 9 or 10 out of 10. CMS has not published a separate CAHPS star rating for this hospice in the data provided.
On CMS's composite process measure, which reflects how consistently a hospice delivers a bundle of recommended care processes, Burgess Hospice scored 88.89, which is below the Iowa state average of 97.19. CMS also reports a care index score of 10 and notes that 80.3% of patients received visits from hospice staff in the final days of life, based on the CMS data provided.
Burgess Hospice serves 22 ZIP codes from its Onawa, Iowa office. Families should note that the Medicare hospice benefit covers hospice care for eligible patients when a physician certifies that care is appropriate; no cost details are provided here.
All figures above come from CMS Care Compare data as supplied; families are encouraged to verify current figures directly on Medicare Care Compare and to contact the hospice with any specific questions about care.
Questions families ask
Does Medicare cover care from Burgess Hospice?
Yes, Burgess Hospice is Medicare-certified (CCN 161539) and has been since March 9, 1995. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
According to CMS Care Compare data, 94% of surveyed family caregivers said they would definitely recommend Burgess Hospice, and 94% rated their overall experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Burgess Hospice's composite process score is 88.89, which CMS data shows is below the Iowa state average of 97.19.
What areas and ZIP codes does this hospice serve?
Burgess Hospice serves 22 ZIP codes from its Onawa, Iowa office in Monona County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 22 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Burgess Hospice is a non-profit organization. Ownership type does not by itself indicate quality of care; CMS survey and process measures offer more direct insight into patient experience.
How long has this hospice been Medicare-certified?
Burgess Hospice has been Medicare-certified since March 9, 1995.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort and quality of life for people who have chosen to stop curative treatment, typically when a doctor believes life expectancy is six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care toward comfort, symptom relief, and quality of life rather than curative treatment for the terminal illness; it does not mean giving up care or support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where Burgess Hospice provides care; please contact the hospice at (712) 423-2311 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the process for starting care; please contact Burgess Hospice at (712) 423-2311 to learn more, and verify information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver survey results, how a hospice's quality measures compare to state averages, and what areas it serves — all of which are reported here from CMS Care Compare data for Burgess Hospice.
How do I verify this hospice on Medicare Care Compare?
You can review Burgess Hospice's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/161539?state=IA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.