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Brookings Health System

Brookings, SD · Medicare-certified hospice (CCN 431509)

Family caregiver rating (CAHPS): not yet published by CMS — 84% of families would definitely recommend
CMS process measure: 79.01 (state average 96.88 — below state average)
Serves: 20 ZIP codes (is yours included? →) · Phone: (605) 696-7700 · Verify on Medicare Care Compare ↗

CMS has not published an overall CAHPS star rating for Brookings Health System, but 84% of family caregivers said they would definitely recommend it, and 84% rated their experience 9 or 10 out of 10. On CMS's composite process measure, it scored 79.01, below the South Dakota state average of 96.88.

Brookings Health System serves 20 ZIP codes from its Brookings, SD office in Brookings County. Families can confirm whether their specific ZIP code is included by contacting the hospice directly.

Yes, Brookings Health System is Medicare-certified (CCN 431509, since 1995). The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

CMS care-process score vs. state average
Brookings Health Syst… Brookings Health Syst…: 79.01 79.01 SD average SD average: 96.88 96.88

About this hospice

Brookings Health System is a government-owned hospice provider based in Brookings, South Dakota, serving Brookings County and surrounding communities. It has been Medicare-certified since July 26, 1995 (CCN 431509).

According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey reported that 84% would definitely recommend this hospice, and 84% rated their overall experience 9 or 10 out of 10. CMS has not published a specific overall CAHPS star rating for this hospice, which can happen when patient volumes are small; this should not be read as a sign of poor quality.

On CMS's composite process quality measure, Brookings Health System scored 79.01, which falls below the South Dakota state average of 96.88. The care index score reported was 9, and 68.1% of patients had visits in their final days of life, per CMS data. These figures reflect a specific reporting period published on Medicare Care Compare and may be updated over time.

Brookings Health System's hospice program serves 20 ZIP codes from its Brookings office. As a Medicare-certified hospice, the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no additional cost information is provided here. Families are encouraged to verify current details directly on Medicare Care Compare and to contact the hospice with specific questions about their loved one's care.

Questions families ask

Does Medicare cover care from this hospice?

Yes, Brookings Health System is Medicare-certified (CCN 431509) and has been since July 26, 1995. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

What do family caregivers say about this hospice in the CMS survey?

According to CMS data, 84% of family caregivers said they would definitely recommend this hospice, and 84% rated their overall experience 9 or 10 out of 10. CMS has not published an overall star rating for this hospice.

How does this hospice score on CMS quality measures compared to the state average?

This hospice scored 79.01 on CMS's composite process measure, which is below the South Dakota state average of 96.88.

What areas and ZIP codes does this hospice serve?

Brookings Health System serves 20 ZIP codes from its office in Brookings, South Dakota, in Brookings County.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 20 this hospice reports serving.

Is this hospice for-profit, non-profit, or government-run — and does it matter?

Brookings Health System is government-owned. Ownership type is one factor among several to consider, alongside CMS quality and survey data.

How long has this hospice been Medicare-certified?

It has been Medicare-certified since July 26, 1995.

What is the difference between hospice and palliative care?

Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for those with a terminal diagnosis who have generally stopped pursuing curative treatment.

Does choosing hospice mean giving up treatment?

Choosing hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than curative treatment for the terminal illness; it does not mean giving up all care or support.

Where is hospice care provided — at home or in a facility?

The data provided does not specify where this hospice delivers care; please contact Brookings Health System at (605) 696-7700 or verify details on Medicare Care Compare.

How do I start hospice care with this provider?

The data provided does not describe the intake process; please contact Brookings Health System at (605) 696-7700 to learn how to begin care.

What questions should I ask when choosing a hospice?

Families may want to ask about caregiver survey results, quality measure scores compared to state averages, service area, and how care is coordinated; contact Brookings Health System at (605) 696-7700 for specifics.

How do I verify this hospice on Medicare Care Compare?

You can look up Brookings Health System directly at https://www.medicare.gov/care-compare/details/hospice/431509?state=SD to confirm current CMS data.

Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.