Brookestone Home Health & Hospice
North Platte, NE · Medicare-certified hospice (CCN 281515)
CMS process measure: 90.32 (state average 97.56 — below state average)
Serves: 15 ZIP codes (is yours included? →) · Phone: (308) 221-9221 · Verify on Medicare Care Compare ↗
On the CMS CAHPS family caregiver survey, 78% of families said they would definitely recommend Brookestone Home Health & Hospice, and its composite process score of 90.32 is below the Nebraska state average of 97.56. CMS has not published a separate star rating for this hospice in the available data.
Brookestone Home Health & Hospice serves 15 ZIP codes from its North Platte, NE office in Lincoln County, according to CMS Care Compare data.
Yes, Brookestone Home Health & Hospice is Medicare-certified (CCN 281515, since 1995); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Brookestone Home Health & Hospice is a non-profit hospice located in North Platte, Nebraska, serving Lincoln County and the surrounding area. According to CMS Care Compare data, this hospice has been Medicare-certified since April 5, 1995.
In the CMS CAHPS family caregiver survey, 78% of families said they would definitely recommend this hospice, and 83% gave it an overall rating of 9 or 10 out of 10. CMS has not published a specific star rating for this hospice in the data provided, though families' responses to the survey questions above give a sense of their experience.
On the CMS composite process measure, which reflects how consistently a hospice performs a set of recommended care processes, Brookestone scored 90.32, compared with a Nebraska state average of 97.56 — placing it below the state average on this measure. A related care index score of 10 and a figure of 67.2% for visits in the last days of life were also reported by CMS; families are encouraged to review these figures directly on Care Compare for full context, since small patient counts can affect how measures are calculated and published.
Brookestone's service area, per CMS data, covers 15 ZIP codes from its North Platte office. The Medicare hospice benefit covers hospice care for eligible patients whose doctor certifies their eligibility. All figures above come from CMS Care Compare data and reflect the vintage of that published dataset.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Brookestone Home Health & Hospice is Medicare-certified (CCN 281515, since April 5, 1995), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, 78% of families said they would definitely recommend Brookestone, and 83% rated their overall experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Brookestone's composite process score is 90.32, compared to a Nebraska state average of 97.56, placing it below the state average on this measure.
What areas and ZIP codes does this hospice serve?
According to CMS data, Brookestone serves 15 ZIP codes from its North Platte, Nebraska office in Lincoln County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 15 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Brookestone is a non-profit hospice. Ownership type doesn't directly determine quality, but it can be one factor families consider alongside CMS survey and quality data.
How long has this hospice been Medicare-certified?
Brookestone has been Medicare-certified since April 5, 1995, according to CMS records.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for people who are no longer pursuing curative treatment and are generally expected to have a limited life expectancy.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing an illness; it does not mean giving up on care, attention, or support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where this hospice delivers care; please contact Brookestone at (308) 221-9221 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The available data doesn't describe the intake process; contact Brookestone at (308) 221-9221 to ask how to begin care, and verify information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction, quality measure scores compared to state averages, service area, and how care is provided — Brookestone can be asked these directly at (308) 221-9221, and its published figures can be checked on Medicare Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can look up Brookestone Home Health & Hospice directly at https://www.medicare.gov/care-compare/details/hospice/281515?state=NE to confirm current CMS figures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.