Broad Reach Hospice
Chatham, MA · Medicare-certified hospice (CCN 221559)
CMS process measure: 99.19 (state average 95.51 — above state average)
Serves: 37 ZIP codes (is yours included? →) · Phone: (508) 945-4601 · Verify on Medicare Care Compare ↗
Broad Reach Hospice earned 4 out of 5 stars in the CMS CAHPS family caregiver survey, with 88% of caregivers saying they would definitely recommend it. Its CMS composite process-of-care score of 99.19 is above the Massachusetts state average of 95.51.
Broad Reach Hospice serves 37 ZIP codes from its Chatham, Massachusetts office in Barnstable County.
Yes, Broad Reach Hospice is Medicare-certified (CCN 221559, since 2004); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Broad Reach Hospice is a for-profit hospice based in Chatham, Massachusetts, serving families in Barnstable County. It has been Medicare-certified since September 14, 2004, under CMS Certification Number (CCN) 221559.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Broad Reach Hospice an overall rating of 4 stars. Among respondents, 88% said they would definitely recommend this hospice to others, and 83% rated their overall experience 9 or 10 out of 10.
On CMS's composite process-of-care measure, Broad Reach Hospice scored 99.19, which is above the Massachusetts state average of 95.51. This composite measure reflects how consistently the hospice performed a bundle of recommended care processes. CMS also reports a care index score of 9 and notes that 74.1% of patients received visits from staff in the final days of life, though this figure should be interpreted alongside CMS's own methodology notes on Care Compare.
Broad Reach Hospice's service area extends across 37 ZIP codes, reflecting a fairly broad reach from its Chatham office.
All figures above come from CMS Care Compare data as published by CMS; families should check the Care Compare website for the most current vintage. The Medicare hospice benefit covers hospice care for eligible patients when a physician certifies eligibility. This profile does not include cost information, staffing details, or services beyond what CMS has published, and families are encouraged to contact the hospice directly for further details.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Broad Reach Hospice is Medicare-certified (CCN 221559) since September 14, 2004, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, Broad Reach Hospice received an overall rating of 4 stars, with 88% of caregivers saying they would definitely recommend it and 83% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process-of-care score is 99.19, which is above the Massachusetts state average of 95.51.
What areas and ZIP codes does this hospice serve?
Broad Reach Hospice serves 37 ZIP codes from its Chatham, Massachusetts location in Barnstable County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 37 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Broad Reach Hospice is a for-profit organization. Ownership type does not directly determine care quality, so it's worth reviewing the CAHPS and process scores alongside this fact.
How long has this hospice been Medicare-certified?
Broad Reach Hospice has been Medicare-certified since September 14, 2004.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for people who have stopped pursuing curative treatment and are typically expected to have a limited life expectancy.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean abandoning medical care or support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings; please contact Broad Reach Hospice at (508) 945-4601 or check Medicare Care Compare to confirm where care is provided.
How do I start hospice care with this provider?
To learn how to begin care, contact Broad Reach Hospice directly at (508) 945-4601 and verify current details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how the hospice performs on CMS quality measures, and its service area — all of which are covered in this listing using CMS data; for specifics about staffing or services, contact the hospice directly.
How do I verify this hospice on Medicare Care Compare?
You can verify Broad Reach Hospice's CMS data directly at https://www.medicare.gov/care-compare/details/hospice/221559?state=MA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.