Better Care Matters
Texas City, TX · Medicare-certified hospice (CCN 971661)
CMS process measure: 97.01 (state average 94.72 — above state average)
Serves: 34 ZIP codes (is yours included? →) · Phone: (346) 379-1541 · Verify on Medicare Care Compare ↗
CMS has not published a CAHPS family caregiver star rating or recommend percentage for Better Care Matters, often because of a small number of surveyed patients. However, its CMS composite process score of 97.01 is above the Texas state average of 94.72.
Better Care Matters serves 34 ZIP codes from its Texas City, Texas office, located in Galveston County.
Yes, Better Care Matters is Medicare-certified (CCN 971661, since 2021); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Better Care Matters is a for-profit hospice based in Texas City, Texas, serving families in Galveston County and surrounding areas. It has been Medicare-certified since May 25, 2021, under CMS Certification Number (CCN) 971661.
According to CMS Care Compare data, Better Care Matters does not have a published CAHPS family caregiver survey star rating, percentage of caregivers who would definitely recommend the hospice, or percentage rating the hospice 9-10. CMS often does not publish these figures when a hospice has a small number of surveyed patients, and this absence should not be read as a sign of poor quality — simply that CMS has not released the data for this provider.
On CMS's composite process quality measure, which reflects how consistently a hospice completed a bundle of recommended care processes, Better Care Matters scored 97.01, compared to a Texas state average of 94.72 — placing it above the state average. CMS also lists a care index score of 7 and reports that 27.6% of patients received visits in the last days of life, according to the most recent Care Compare data available.
Better Care Matters reports serving 34 ZIP codes from its Texas City office, giving families in the region a range of coverage to check against their own location.
The Medicare hospice benefit covers hospice care for eligible patients. All figures above come from CMS Care Compare data as reported for this hospice; families are encouraged to verify current details directly on Care Compare or with the hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Better Care Matters is Medicare-certified (CCN 971661) since May 25, 2021, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results (star rating, percent recommending, or percent rating 9-10) for this hospice, which often happens when patient counts are small; this is not an indicator of poor quality.
How does this hospice score on CMS quality measures compared to the state average?
Better Care Matters has a composite process score of 97.01, compared to the Texas state average of 94.72, placing it above the state average.
What areas and ZIP codes does this hospice serve?
It serves 34 ZIP codes from its office in Texas City, Texas, in Galveston County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 34 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Better Care Matters is a for-profit hospice; ownership type does not by itself indicate quality, and CMS quality measures should be reviewed alongside it.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since May 25, 2021.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for patients who have chosen to focus on comfort rather than curative treatment, typically when a doctor certifies a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care toward comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care, support, or symptom management.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings for this hospice; please contact Better Care Matters at (346) 379-1541 or verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact Better Care Matters at (346) 379-1541 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families may want to ask about services offered, availability of staff, how care is coordinated, and CMS quality measures such as those on Medicare Care Compare; contact Better Care Matters at (346) 379-1541 for specifics.
How do I verify this hospice on Medicare Care Compare?
You can look up Better Care Matters using CCN 971661 at https://www.medicare.gov/care-compare/details/hospice/971661?state=TX to confirm current CMS-reported details.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.