Arbor Hospice
Ann Arbor, MI · Medicare-certified hospice (CCN 231526)
CMS process measure: 99.67 (state average 97.27 — above state average)
Serves: 71 ZIP codes (is yours included? →) · Phone: (734) 662-5999 · Verify on Medicare Care Compare ↗
Arbor Hospice has received a 3-star rating from family caregivers in the CMS CAHPS survey, with 86% saying they would definitely recommend it. Its CMS composite process score of 99.67 is above the Michigan state average of 97.27.
Arbor Hospice serves 71 ZIP codes from its Ann Arbor, Michigan office in Washtenaw County.
Yes, Arbor Hospice is Medicare-certified, with CCN 231526, certified since March 25, 1988. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Arbor Hospice is a non-profit hospice program based in Ann Arbor, Michigan, serving families in Washtenaw County and surrounding areas. It has been Medicare-certified since March 25, 1988. Because it is Medicare-certified, the Medicare hospice benefit covers hospice care for eligible patients when a physician certifies eligibility.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Arbor Hospice an overall rating of 3 stars. Among those surveyed, 86% said they would definitely recommend this hospice to others, and 82% rated their experience 9 or 10 on a 0-10 scale.
On CMS's composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, Arbor Hospice scored 99.67, which is above the Michigan state average of 97.27. CMS also reports a care index score of 10 for this hospice, and data show that 68.1% of patients received visits from hospice staff in the final days of life, according to the reporting period behind this data.
Arbor Hospice's service area, as reflected in CMS data, spans 71 ZIP codes, indicating a fairly broad reach from its Ann Arbor office.
All figures above come from CMS Care Compare data. Where a measure is not mentioned here, CMS has not published it for this hospice, which often reflects small patient counts rather than any indication of quality. Families are encouraged to verify current details directly on Medicare Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Arbor Hospice is Medicare-certified (CCN 231526), certified since March 25, 1988, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, Arbor Hospice received an overall rating of 3 stars, with 86% of caregivers saying they would definitely recommend it and 82% rating their experience 9 or 10.
How does this hospice score on CMS quality measures compared to the state average?
Arbor Hospice's CMS composite process score is 99.67, which is above the Michigan state average of 97.27.
What areas and ZIP codes does this hospice serve?
According to CMS data, Arbor Hospice serves 71 ZIP codes from its Ann Arbor, Michigan office in Washtenaw County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 71 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Arbor Hospice is a non-profit organization. Ownership type can be useful context, but CMS quality and survey data are the best way to compare hospices regardless of ownership structure.
How long has this hospice been Medicare-certified?
Arbor Hospice has been Medicare-certified since March 25, 1988.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for those with a life-limiting illness who are no longer pursuing curative treatment, typically when a doctor estimates six months or less to live.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care, symptom management, or emotional and spiritual support.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify where Arbor Hospice delivers care; please contact the hospice at (734) 662-5999 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data available does not describe the intake process; please contact Arbor Hospice directly at (734) 662-5999 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, quality measures compared to the state average, service area, and how care needs are met; you can review these details for Arbor Hospice on Medicare Care Compare and ask the hospice directly at (734) 662-5999.
How do I verify this hospice on Medicare Care Compare?
You can look up Arbor Hospice (CCN 231526) directly at https://www.medicare.gov/care-compare/details/hospice/231526?state=MI to confirm current ratings and details.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.