Alora Hospice And Palliative Care Llc
San Juan, TX · Medicare-certified hospice (CCN 741752)
CMS process measure: 100 (state average 94.72 — above state average)
Serves: 24 ZIP codes (is yours included? →) · Phone: (956) 216-0013 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results for Alora Hospice And Palliative Care, often because too few patients were surveyed. On CMS's composite process measure, the hospice scored 100.00, above the Texas state average of 94.72.
Alora Hospice And Palliative Care serves 24 ZIP codes from its San Juan, Texas office in Hidalgo County.
Yes, Alora Hospice And Palliative Care is Medicare-certified (CCN 741752, since 2018); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Alora Hospice And Palliative Care LLC is a for-profit hospice based in San Juan, Texas, serving families in Hidalgo County and the surrounding area. The hospice has been Medicare-certified since October 3, 2018, under CCN 741752.
According to CMS Care Compare data, CMS has not published CAHPS family caregiver survey results (star rating, percent who would definitely recommend, or percent rating the hospice 9-10) for this hospice, which often occurs when a hospice has too few surveyed patients for public reporting. This should not be read as a sign of poor quality — it simply means the data is not yet available.
On CMS's composite process measure, which reflects whether core hospice care processes were completed, Alora Hospice scored 100.00, compared to the Texas state average of 94.72 — placing it above the state average. CMS also reports a care index score of 8, and that 8.3% of patients received visits in the last days of life, according to Care Compare data.
Alora Hospice reports serving 24 ZIP codes from its San Juan office, giving families in that region access to Medicare-certified hospice services.
The Medicare hospice benefit covers hospice care for eligible patients when a physician certifies eligibility. All figures in this profile come from CMS Care Compare data and are subject to CMS's most recent published update; families are encouraged to verify current details directly on Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Alora Hospice And Palliative Care is Medicare-certified (CCN 741752), certified since October 3, 2018. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results for this hospice, which often happens when there are too few surveyed patients — it does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
On CMS's composite process measure, Alora Hospice scored 100.00, compared to the Texas state average of 94.72, placing it above the state average.
What areas and ZIP codes does this hospice serve?
Alora Hospice serves 24 ZIP codes from its San Juan, Texas office in Hidalgo County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 24 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Alora Hospice And Palliative Care is a for-profit hospice; ownership type does not directly determine care quality, but it is one factor families may want to consider alongside CMS quality data.
How long has this hospice been Medicare-certified?
This hospice has been Medicare-certified since October 3, 2018.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness to manage symptoms and improve comfort, while hospice care focuses on comfort rather than cure and is typically for patients with a life expectancy of six months or less, as determined by a physician.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curative treatment for the terminal illness; it does not mean giving up care or support, and patients can still receive treatment for unrelated conditions.
Where is hospice care provided — at home or in a facility?
This information is not included in the CMS data provided; contact Alora Hospice at (956) 216-0013 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe intake steps; contact Alora Hospice at (956) 216-0013 to ask about starting care, and verify certification on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about CAHPS survey results, CMS quality measure scores, service area, ownership type, and how long a hospice has been Medicare-certified — all of which can be checked on Medicare Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can look up Alora Hospice And Palliative Care (CCN 741752) directly at https://www.medicare.gov/care-compare/details/hospice/741752?state=TX to confirm current certification and quality data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.