Acg Hospice
Chesapeake, VA · Medicare-certified hospice (CCN 491646)
CMS process measure: 100 (state average 96.57 — above state average)
Serves: 192 ZIP codes (is yours included? →) · Phone: (757) 664-9650 · Verify on Medicare Care Compare ↗
Acg Hospice received a 4-star family caregiver rating on the CMS CAHPS survey, with 84% of caregivers saying they would definitely recommend it. On CMS's composite process measure, it scored 100.00, above the Virginia state average of 96.57.
Acg Hospice serves 192 ZIP codes from its office in Chesapeake, Virginia, located in Chesapeake City county. Families in this broad service area can be reached from this single location according to CMS data.
Yes, Acg Hospice is Medicare-certified, with CMS Certification Number 491646, certified since January 14, 2022. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies their eligibility.
About this hospice
Acg Hospice is a for-profit hospice agency based in Chesapeake, Virginia, serving families in Chesapeake City county and beyond. The agency has been Medicare-certified since January 14, 2022, under CMS Certification Number (CCN) 491646.
According to CMS Care Compare CAHPS survey data, family caregivers who worked with Acg Hospice gave the agency an overall rating of 4 stars. Among those surveyed, 84% said they would definitely recommend the hospice to others, and 84% rated their overall experience 9 or 10 out of 10. These figures reflect the experiences reported by family caregivers responding to the CMS survey.
On CMS's composite process measure, which reflects the delivery of core hospice care processes, Acg Hospice scored 100.00, compared to a Virginia state average of 96.57 — placing it above the state average on this measure. The agency also has a documented care index score of 10 and reported that 61.6% of patients received visits during the last days of life, per CMS data.
Acg Hospice reports serving 192 ZIP codes from its Chesapeake, VA office, reflecting a broad service area for a hospice agency of this type.
All figures cited here come from CMS Care Compare data. The Medicare hospice benefit covers hospice care for eligible patients. Families should contact the agency directly or consult Medicare Care Compare for the most current information, as CMS data is updated periodically.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Acg Hospice is Medicare-certified (CCN 491646) since January 14, 2022, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
According to CMS CAHPS survey data, family caregivers gave Acg Hospice a 4-star rating overall, with 84% saying they would definitely recommend it and 84% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Acg Hospice scored 100.00 on the CMS composite process measure, compared to a Virginia state average of 96.57, placing it above the state average on this measure.
What areas and ZIP codes does this hospice serve?
Acg Hospice serves 192 ZIP codes from its office in Chesapeake, Virginia, in Chesapeake City county, according to CMS data.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 192 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Acg Hospice is a for-profit hospice agency, per CMS records. Ownership type does not by itself determine quality of care; CMS quality measures and survey results are the more direct indicators.
How long has this hospice been Medicare-certified?
Acg Hospice has been Medicare-certified since January 14, 2022, according to CMS Care Compare data.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for patients who have chosen to focus on comfort rather than curative treatment, typically when a doctor certifies a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curative treatment for the terminal illness; it does not mean giving up all care, and patients can still receive treatment for unrelated conditions.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify care settings for Acg Hospice; please contact the agency at (757) 664-9650 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
To start hospice care with Acg Hospice, contact the agency directly at (757) 664-9650 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, quality measures, service area, and how a hospice supports patients and families; the CMS data shown here can help start that conversation, and you can ask Acg Hospice directly at (757) 664-9650 for further details.
How do I verify this hospice on Medicare Care Compare?
You can verify Acg Hospice's certification and quality data directly at https://www.medicare.gov/care-compare/details/hospice/491646?state=VA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.